Reviews (330)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing bulk orders and enforcing minimum purchase requirements, especially useful for products requiring variant selections like sizes or colors. It integrates smoothly with various themes and offers customization options such as live chat and CSS personalization. Merchants appreciate the reliable performance and the responsive support team, who are quick to customize features and resolve issues, enhancing the shopping experience and operational efficiency.

April 2, 2024

Fast response and really helpful !

Unity-Supplements
Canada
5 months using the app
EFOLI, LLC replied April 4, 2024

We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!

February 6, 2024

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.

I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.

I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!

I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.

Very satisfied with this app! Thanks!

Bargain Boxes
United States
About 3 hours using the app
EFOLI, LLC replied February 7, 2024

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

November 28, 2023

Great application. The customer service and technical support was top of the line.

Proatein Mealz
Canada
21 days using the app
EFOLI, LLC replied November 30, 2023

We're thrilled to hear that you find MultiVariants to be a great application! Your compliment on our customer service and technical support being top of the line means a lot to us.
If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out.

February 27, 2024

Super helpful staff, great functionality and a great tool for big basket selling.

LOVE BRAND & Co. B2B
United Kingdom
28 days using the app
January 16, 2024

Really good support. Replies immediately on the chat and really thorough and professional help. can be highly recommended.

Elements Design
Denmark

Stevii.dk
Denmark
11 days using the app
March 13, 2024

A very good job always available to help you

macseis
Andorra
6 days using the app
EFOLI, LLC replied March 16, 2024

Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

January 24, 2024

This app is a fantastic solution for B2B bulk ordering, the way it displays a matrix of variants with an easy one-button add all to cart. The support is fast and solves any issues you have. Highly recommend

Crooks & Castles
Canada
About 23 hours using the app
May 24, 2024

Great customer service!

Gronk Fitness Products
United States
4 days using the app
EFOLI, LLC replied May 28, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with MultiVariants. Thank you for choosing our app!

January 15, 2024

customer support is amazing

Silver Palace Inc.
United States
Over 1 year using the app
February 8, 2024

the customer service is amazing they help me

VIP Conecctions Miami
United States
About 1 month using the app
EFOLI, LLC replied February 10, 2024

Thank you for sharing your feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you had an amazing experience with our customer service team.

If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!