Narvar Returns and Exchanges

Narvar Returns and Exchanges

Free to install. Additional charges may apply.
Rating (3.6)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 31, 2021

Languages

English

Integrates with

Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

Fits seamlessly into

Point of Sale, Shopify Flow

Protect your revenue by transforming refunds into exchanges with the best-in-class returns platform.

Narvar Returns and Exchanges is purpose-built for Shopify merchants looking to save sales, reduce costs and convert up to 60% of refunds into retained revenue with a range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Narvar Returns and Exchanges is purpose-built for Shopify merchants looking to save sales, reduce costs and convert up to 60% of refunds into retained revenue with a range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more
  • Save sales and retain revenue with adaptable exchange options and store credit.
  • Improve customer experience with industry-leading and convenient return options.
  • Manage complexity and make smart decisions with returns intelligence.

Pricing

Free to install

Free to install.

Free to install

Free to install.

All charges are billed in USD.

12 reviews

Overall rating
3.6
Counts per rating level
  • 58% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 9, 2022

Not a fan used it for a year, there are better options out there for post-purchase returns, this is by far one of my least favorite. We use Loop now and it's amazing, it's all about ease of use for the customer, and internally we love it.
Hands down Loop is just better in every way. Will never go back to Narvar.

Sullen Art Co.
United States
Time spent using app: Over 1 year
July 28, 2022

The Narvar Shopify app has proven to be an integral tool in improving our returns process. The features are robust and customizable, and while not everything has been an easy default connection due to our huge catalogue and many business case nuances, the support team has been a fantastic resource in navigating the tool and directing us towards solutions to fit our needs to continually improve and automate our processes. We were also very impressed with the recent integration with Klaviyo, which we're just beginning to scratch the service of. Overall, very happy with the app and even happier with the support we've received to make the app work best for us.

Pink Lily
United States
Time spent using app: About 1 year
July 19, 2022

Narvar is the best returns solution for us. We were able to automate the process very well. It is possible to receive returns from different countries. All of them are processed internally in the same way. Our employees can use the app to speed up the returns processing a lot. I can only recommend the system!

TEVEO
Germany
Time spent using app: Over 1 year

About this app

Launched

August 31, 2021

Languages

English

Integrates with

Netsuite, Klaviyo, Gorgias, ShipHero, Recharge, Tapcart

Fits seamlessly into

Point of Sale, Shopify Flow

Built by Narvar

About Narvar

3.6 average rating

1 year building apps for the Shopify App Store

Support

Send a message

Returns.Exchanges@narvar.com

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