Navidium Shipping Protection
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free to install
- Popular with stores like yours
- Based in United States
- Rating
- 4.7 (334)
- Developer
- Navidium Apps
Featured images gallery
In-house solution for shipping protection / shipping insurance. Turn package protection into upsells
Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store.
- Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
- Customize shipping insurance widget, language, price, branding, and currency.
- Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
- Route insurance protection fees back to you & increase your conversion rate.
- Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- klaviyo rebuy engine upcart
- reamaze gorgias skio seal
- recharge bold amp aftersell
- returns exchanges upsells
- shipping insurance protection
- Subscriptions Shipstation loop
Categories
Customization
Offers and recommendations
Coverage type
Opt-in experience
Pricing
Choose the plan that best fits your business.
Pay as you go
Free to install
$29.99 for < 501 orders/mo, $49.99 for < 1001 orders/mo, $99.99 for unlimited orders |*Discounted rate for small stores.
Features
- $0 for up to 50 Orders a Month
- Automatic Installation + Expert Support
- Claims Portal + Automated Claims
- Auto Fulfillments
- Compliant Auto Opt In Widget for Cart
- No Rev Share. Keep 100% fees collected.
- Integrations with Subscriptions
- Trial access to Extended Warranty
Essential
$29.99 / month
Automatically upgrades to the next billing plan when you exceed 500 orders in your billing cycle..
Features
- Up to 500 Orders a Month
- Free Expert Installation
- Live Chat + Auto Fulfillments
- Claims Automation + Portal
- Integrations with Subscriptions
- No Rev Share. Keep 100% fees collected.
- 10% OFF on Returns and Exchanges portal
- 10% OFF on Product Warranty portal
Growth
$49.99 / month
Automatically upgrades to the next billing plan when you exceed 1000 orders in your billing cycle..
Features
- Up to 1000 Orders a Month
- Free Expert Installation
- Live Chat + Auto Fulfillments
- Claims Automation + Portal
- Integrations with Subscriptions
- No Rev Share. Keep 100% fees collected.
- 15% OFF on Returns and Exchanges portal
- 15% OFF on Product Warranty portal
Enterprise - Plus
$99.99 / month
Features
- Unlimited Orders
- Free Expert Installation
- Shopify Plus Checkout Widget
- Live Chat Support
- Claims Automation and Portal
- No Rev Share. Keep 100% fees collected.
- 20% OFF on Returns and Exchanges portal
- 20% OFF on Warranty registration portal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (334)
We have been using Navidium for a few years after developers recommended setting it to automatically add shipping protection to the cart. We recently realized this app was tremendously hurting our conversion rates and losing us thousands of dollars in lost orders over the years.
The reality is that customers do not want extra unexpected fees automatically added to their cart. It creates a frustrating, scammy experience—especially on mobile devices, where shoppers found the toggle confusing or couldn't figure out how to opt out. Many visitors simply abandoned their carts thinking it was a hidden charge.
On top of the poor user experience, the app created constant code glitches in our cart drawer for years. You might think you're making extra revenue with this app, but you are actually losing far more money in abandoned carts.
With Shopify offering built-in shipping protection options now, there is zero reason to install this. It ruins the buyer experience, hurts conversions, and only benefits the app developers collecting monthly fees. We deeply regret ever using it.
Tried multiple times to get help. The answer was I had to wait. That was two weeks and a few follow ups later. No better answer except I had to wait. App worked great for us for a years. Now I can't even install it. What happened?
I am so sorry for your experience. This is not how we operate and is absolutely not the Navidium way.
As one of the co-founders of Navidium, I saw this review and began investigating. I'm still a little unclear where the issues came from and what exactly happened.
I've tried reaching out by email but haven't been able to get in touch. I'm hoping we can easily rectify this for you as fast as possible. My hope here is that the email from shopify coming as a reply to this review will reach you better, and we can sort this out immediately for you.
Best,
Jason Fern
co-founder & CTO
Jason at ecompropeller.com if you want to email me directly!
These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!
Thank you so much for your kind words and for trusting Navidium across your multiple stores! We're truly grateful for your continued support and confidence in our team. It means a lot to know that our support and flexibility have made a difference for your business. We look forward to continuing to support all your stores!
Support
App support provided by Navidium Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, Shopify Payments, Shopify Functions, Online Store, Shopify admin, other data
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit store credit
Store credit account transactions, store credit accounts
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View Shopify Payments
Shopify Payments disputes
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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Edit other data
Locations, publications of products on sales channels
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