Navidium Shipping Protection

Navidium Shipping Protection

Pricing
Free to install. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (308)
Developer
Navidium Apps

Shipping Protection and Order Protection managed by you. Keep package protection revenue as profit.

Navidium is a self-service shipping protection platform with powerful tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a package insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout and subscriptions.

Navidium is a self-service shipping protection platform with powerful tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.) You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a package insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout and subscriptions. more
  • Offer shipping protection widget at checkout or cart as an upsell.
  • Keep all the shipping protection fees, and add profits when claims are low.
  • Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
  • Route insurance protection fees back to you & increase your conversion rate.
  • Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Shipping Insurance
  • Shipping Protection
  • Package Protection
  • returns exchanges
  • cart upsells
  • Warranties upcharge

Pricing

Free

Free to install

You will be billed based on the number of orders that you receive in each month. Billing cycle starts today.

  • Up to 50 Orders a Month
  • Automatic Installation + Expert Support
  • Claims Portal + Automated Claims
  • Shipping Protection Dashboard
  • No Rev Share. You 100% of collected fees
  • Compliant Auto Opt In Widget for Cart

Essential

$29.99 / month

You will be billed up to $99.99 when you exceed 500 orders/Mo. Billing cycle starts today.

  • Up to 500 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation + Portal
  • Integrations with Subscriptions
  • Auto Fulfillments
  • No Rev Share. You 100% of collected fees

14-day free trial

Growth

$49.99 / month

You will be billed up to $99.99 when you exceed 1000 orders/Mo. Billing cycle starts today.

  • Up to 1000 Orders a Month
  • Free Expert Installation
  • Live Chat Support
  • Claims Automation
  • Claims Portal
  • Auto Fulfillments
  • No Rev Share. You 100% of collected fees

14-day free trial

Enterprise - Plus

$99.99 / month

  • Unlimited Orders
  • Free Expert Installation
  • Shopify Plus Checkout Widget
  • Live Chat Support
  • Claims Automation
  • Claims Portal

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (308)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to cover costs from lost or damaged packages, enhancing customer satisfaction with added shipping protection. They praise its easy installation, integration with Shopify, and user-friendly interface with customizable options. The claims portal simplifies shipping issue management, improving customer service. Merchants also appreciate the reliable performance, responsive support, and continuous updates based on their feedback.

December 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

The Sassy Olive
United States
Over 2 years using the app
December 11, 2025

This app has been super helpful in recouping the costs associated with lost packages. Very easy to use and their support team has been helpful when needed.

SortJoy
United States
10 months using the app
December 30, 2025

Navidium is a game changer. Easy to set up, simple to manage, and it turns shipping protection into revenue instead of a cost. The dashboard is clean, and customer support is fast and very helpful. Highly recommend for growing brand.

Luxe-T
United States
About 2 months using the app

Support

App support provided by Navidium Apps.

Developer

Launched

November 26, 2021

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, store credit, Shopify Payments, Shopify Functions, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, publications of products on sales channels, or collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order details, shipping information, or third-party fulfillment

  • Edit store credit

    Store credit account transactions or store credit accounts

  • View Shopify Payments

    Shopify Payments disputes

  • Edit Shopify Functions

    Cart transforms

  • Edit your Online Store

    Pages on your Online Store or theme

  • View other data

    Locations

More apps like this

4.9 out of 5 stars 233 total reviews Free trial available
Shipping protection/shipping insurance fully controlled by you
4.9 out of 5 stars 47 total reviews Free plan available
Your own Shipping Insurance / Package Protection upsell widget
4.5 out of 5 stars 13 total reviews Free
Custom shipping protection/shipping insurance managed by you.

Want to add an app?

Try Shopify free for 3 days