Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer confidence and mitigating shipping risks like theft and damage. It enhances customer satisfaction by quickly resolving shipping issues and increases merchant revenue by offering additional shipping protection. The app features easy integration with e-commerce platforms, a user-friendly interface, and customizable coverage options. Merchants also appreciate the responsive support team and report increased average order values and positive revenue impacts.
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Been using the app for the last four months and it's great! Easy to install works seamlessly on all three of our sites! If we have any questions, the Navidium team is quick to respond and help out!
Excellent app- does exactly what it needs to do and it is hassle free. I highly recommend this app.
Great addons, a lot of content, and the support is fantastic. You keep what you collect, and it's worth every $
Very useful app that has improved the customer experience greatly and given us the flexibility to cover claims that otherwise wouldn't have been.
If you're serious about your ecom business you NEED this app on your store. We were using RO*TE and losing a lot of money with them. Now we have our own fund for shipping issues! Plus excellent dev support!
Navidium installed it, and it works great. Exactly what's needed.
Both the product and the team are awesome. Shipping issues are always so annoying, and this gives a great way to help ease the pain of them. Plus, Marc and his team have been SO helpful getting everything set up and configured. I couldn't recommend more highly!
This app has been amazing! Super easy to install and the dev team is extremely helpful! I love that they are growing and coming out with new features. Can't wait to see what the future holds.
I would recommend this app if you would like to offer customers the option to purchase shipping protection. The customer service is awesome. I look forward to future apps
This is the first shipping protection app that has worked for us! It is an easy way to add protection for our customers.