Net Promoter Score by Affiniv
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About this app
Send NPS surveys to your customers days after they order. Get insights to make your products better
Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better
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Create and send NPS survey over Email, WhatsApp, text messages in minutes
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Maximise response rate by embedding score in email and using automated reminders
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Dashboard to analyze each response. Segmentation, tagging for detailed insights
Pricing
14-day free trialFree Plan
Free
- Survey up to 100 Customers per month.
- One Survey type (NPS)
- Distribute Only via Email
Basic Plan
$99/month
Survey up to 2000 customers. Each additional 1000 Customers @ $50 per Month
- Survey up to 2000 Customers per month.
- Multiple Survey Types (NPS, CSAT, Custom)
- Distribute via Email & Web Embed
Business Plan
$249/month
Survey up to 5000 customers. Each additional 1000 Customers @ $50 per Month
- Survey up to 5000 Customers
- Multiple Survey Types
- Distribute via Multiple Modes
- Assisted On-boarding
- Auto Follow-up for Review, Feedback
Free Plan
Free
- Survey up to 100 Customers per month.
- One Survey type (NPS)
- Distribute Only via Email
Basic Plan
$99/month
Survey up to 2000 customers. Each additional 1000 Customers @ $50 per Month
- Survey up to 2000 Customers per month.
- Multiple Survey Types (NPS, CSAT, Custom)
- Distribute via Email & Web Embed
Business Plan
$249/month
Survey up to 5000 customers. Each additional 1000 Customers @ $50 per Month
- Survey up to 5000 Customers
- Multiple Survey Types
- Distribute via Multiple Modes
- Assisted On-boarding
- Auto Follow-up for Review, Feedback
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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About this app
Built by Affiniv
Support
Send a messagesupport@affiniv.com
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