The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Customer support was slow and useless. They did not update collections even for a week. They don't understand their clients and don't know what to do
We are sorry for the inconvenience! Regarding your additional request, Shopify does not allow to change the collection type from Manual (Custom Collection) to Automated (Smart Collection) after the collection is created, hence, we cannot update the collections.
In this case, we only have 1 solution and we have customized the migration app to migrate the custom collections in your source store to Smart Collections in your Shopify store. You can perform the migration again to get the issue solved.
If you need further assistance, please submit a ticket from our Support Center: https://next-cart.com/support-center/. We will support you until everything is complete.
Thank you! Have a wonderful weekend!
Love Lottie xoxo
Had amazing experience with their support. was also very quick. Thanks Next Cart Team. Will use again
Thank you so much for taking the time to write about your experience. It is wonderful to hear that the migration went well and our support team was able to provide you with the great experience. Please don't hesitate to contact us if you need further assistance in the future because our support will always be available.
Thank you again! Have a nice day!
Used this tool to migrate from WooCommerce to Shopify. Let me start by saying the support is absolutely amazing. They literally respond right away. They also went above and beyond to make sure I was satisfied with the migration and helped me to migrate data not included on the plan. Their tech team is efficient and fast. Support is patient and will make sure you are completely satisfied. If you need a migration service, believe me. This is it.
First of all, thank you for choosing our Shopify migration tool and service. It has been great working with you and it's great to know that you are satisfied with our service as well as our support. Finally, we wish you and your business every success in the future.
PS if you need any further assistance, don't hesitate to drop us a message. Yeah we will always be here for you.
Thank you so much! Have a great day!
Scandinavia Suspension AS
Perfect app for importing products into the store. I did have a few fucked up excel files, and support team /w Martin helped me figure things out!
No matter how complicated your excel files are, we always have a solution for it. Thank you so much and have a great day :)
A+++ Highly recommended! Absolutely great app and superb customer service at half the price of what other migration services charge. They will work with you until your migration is complete to your 100% satisfaction, even if it means re-doing migrations. My migration was custom with many hiccups but they worked it out and I now have all 15+ years of customer data + order history from my previous platform. Thanks, Next-Cart!
I'm reading your feedback and feel very honored!!! If you need any helps in future for the new store, please feel free to contact us. We are always here to support you. Wish your business will be more successful...