Nilus AI Powered Advertising , 5 reviews

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
    4
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
    1
December 11, 2020

I used this app. Scheduled a call yesterday for demo. I was there on the google met (link which was sent to me after scheduled the call) for 10 minutes. No one was there. Very poor customer support. Emailed them several times but no response. Please don't use this app for your business, you will end up wasting your time. I hope no one in the Shopify community will face this kind of situation.

Seo Digital Club
Australia
1 day using the app
Nilus replied March 30, 2021

Hello,
It appears that the person is not a real merchant, so I'll address who will read this review:
1. He installed the app when it was in a limited beta stage.
2. He did not send us any emails.
3. He did not schedule any demo call or Google meet (we do not use Google meet but live support chat inside the admin dashboard).

Thanks.

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