Reviews (25)

Overall rating
3.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 28, 2025

Had Issues with fulfilling the order and there's no indication what's the problem was, just an error- contact customer support at support@ninja- asked for screenshot of the error message after a long explanation, afterwards told me to contact integration team.

Drop the case because it's a hassle- they should have direct me to the integration team instead of wanting me to contact them- means I have to explain everything back to square one again.

JLOVER
Malaysia
8 days using the app
April 23, 2024

Been using Ninja Van for a year now. No complains, app works great for all our local delivery needs. Overseas shipment is great value as well for selected country. Would recommend.

Abduct Cosmetics
Singapore
About 1 year using the app
March 28, 2024

Seamless linking of Shopify orders to creation of Ninja Van orders. Appreciate their automatic email and tracking number updates to customers through this app.

Yong Seng Coffee
Singapore
12 months using the app
January 31, 2024

The app's user-friendly interface simplifies our workflow, seamlessly syncing all our orders! We appreciate the efficient process of fulfilling orders, assigning tracking numbers, and swiftly generating shipping labels for printing.

REFASH
Singapore
7 months using the app
September 6, 2023

Easy to use, all orders sync flawlessly on my shopify account. I can fulfil my activewear orders and print labels in under 10 clicks!

Lunablys
Singapore
About 2 months using the app
September 4, 2023

The app is super easy to use and has provided convenience to the business. It has also cut down so much time because the process is so seamless. Experienced a couple of glitches here and there, but the app support was so quick and responsive that we got most solved quickly. It's exactly what we appreciate when it comes to any new integration with our business. All in all, 10/10 recommend!

Feel Beautiful
Singapore
11 days using the app
August 4, 2025

There is basically ZERO support. Had issues with fufilling the order and got a error message that just indicate error doing so without any context what is causing it. Tried to contact support but no reply.

Clawcreature - Handmade Press on Nails
Singapore
9 months using the app
June 7, 2024

We are very happy with the straight forward shipping method ninja provides. In top of that i would like to shout out to Mr Kartik for being super helpful in the process of setting this up

Sisters Blessings
Singapore
About 1 month using the app
March 26, 2024

Great integration from NinjaVan into Shopify, easy to download and print waybills.

LandingPad
Singapore
6 months using the app
March 21, 2024

NinjaVan is very convenient, and their customer service is also friendly. It would be even better if we could add shipping status to Shopify.

iQueen
Singapore
4 months using the app