Ninja Van

Ninja Van

Reviews (27)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 2, 2024

It was unsuccessful Upon app installation, promting the following error message: "Can only add multiple handlers when deliveryMethod is Http. Invalid handler: {"deliveryMethod":"eventbridge","arn":"arn:aws:events:ap-southeast-1::event-source/aws.partner/shopify.com/7777452033/nvplugin"}"

The Nature Herbalist
Singapore
3 minutes using the app
Ninja Van replied June 4, 2024

Hi The Nature Herbalist team! Apologies for the experience and thank you for reaching out to us with this issue. We see that the installation of the app is successful from our end now, but if you need any help or clarification at all, please reach out to me at sg-sales@ninjavan.co!

- Daniel

April 17, 2024

Cant connect on the mapping area

JB Shop Motorcycle Accessories
Philippines
About 2 hours using the app
Ninja Van replied May 26, 2024

Hi JB Shop, we're sorry to hear of your experience and will definitely work to make the setup even more intuitive!

In your case, the mapping of delivery types should be automatic and you can also find our setup guide here: https://sites.google.com/ninjavan.co/ninjadashboard/step-by-step-guides/ninjavan-shop-app

Our team should have also reached out to you through email but in any case, feel free to let us know if you need more help at sg-sales@ninjavan.co.

Hope this helps!