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The team at Novel is great—very responsive and hands-on. Any question I've ever had has been promptly resolved, and they've been willing to take time out of their day to get down into the data with me. We perpetually see interaction and conversion through our shoppable videos.
I've had a fantastic experience with Novel! The team has been excellent to collaborate with and responds quickly to any questions. Getting started on building your journeys is straightforward and fast. Their performance metrics are valuable, as they track engagement and sales for each journey, making it easy to optimize successful content.
works well - pleased so far. wish we could use that service to just host all types of videos on the website with other dimensions and formats. still giving this 5stars though
Novel is easy to use, stable, fast, and a great way for us to bring our social content to .com
This app has saved us SO much time in easily uploading videos to our website. The unique options such a small circles on landing pages, or full verticals anywhere on the site makes this completely customizable. We connected with Joe- the cofounder and her personally helped us feel comfortable with the app.
Highly recommend!!
I downloaded Novel for my website and instantly saw an increase in sales on all of the pages that included the shopable videos! I would highly recommend trying this out, and it was the most affordable option I could find. Also so fast to install!
the app scales with you, trash
Hi Blivios - this is Joe, one of the co-founders of Novel. I'm sorry you feel you've had a bad experience with our app. I just went into our data logs and noticed you hadn't selected a plan or used Novel. Would you like a proper onboarding experience? Hope we can help you properly use the app!
The app team quickly helps me if I say I need further modifications. I am satisfied with their customer service. I really recommend this app!
The best app I've used on shopify yet, hands down! The designs are gorgeous, super easy to use, and very reasonably priced. It's honestly a steal. Customer service is top notch too. Couldn't recommend more.
Video, especially shoppable video, has been a key component of our website. Novel allows us to feature UGC content on our site and product pages, and has just been an incredible app as we work to continue improving our site and customer experience. It's super user friendly, and our team has an easy time making updates, switching out videos, and adding the shoppable elements. Would absolutely recommend!