Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 25, 2023

Looked into all available apps for token gating and novel by far has the best UX. It makes working with it easy but is especially important wen onboarding non-web3 natives.

Also, I would go and have a beer with Ish from support any time

Phoebe Heess
9 months using the app
August 10, 2023

A new way to send push notifications without requiring customers to download an app? A referral program that's NOT complicated and easy to share when you're actually *with* friends? YES PLEASE

Surely Non-Alcoholic Wine
United States
About 1 month using the app
August 25, 2023

Very responsive developer, easy to get in touch with, he took the time to understand my workflow and was engaged and very helpful. The app does not (yet) meet our unusual need, but I really appreciate the above-and-beyond effort by the developer to try to design a solution for us.

Sandwich Glass Museum
United States
8 days using the app
July 13, 2023

Not only Novel has one of the top customer service in the Shopify Space but they have some of the most innovative product. If you're looking for some edgy strategies like Tokenizing product Pre-sell or building some loyalty around your community with an edge (Wallet Passes Is Mindblowing), they are definitely the one to look at. Great Job!

GothRider Brand
22 days using the app
June 29, 2023

10/10 - As a company supported and powered by our followers, being able to reach them wherever they are, is truly invaluable. Now with Novel's technology we’re able to build wallet passes and encourage our followers to spread the word amongst their health and wellbeing-conscious friends! The impact has been tremendous!

United States
3 months using the app
June 29, 2023

The beauty space is all about personalization and word-of-mouth and Novel’s wallet pass fits seamlessly into that, removing that. It’s working great for us so far.

Insert Name Here
United States
29 days using the app
October 6, 2022

This app is the first of its kind for stores looking to attract a web3 customer. It enables the user to seamlessly purchase an NFT without having a crypto wallet and fire all the blockchain lifting on the backend.

United States
About 1 year using the app
September 27, 2022

Ismail deserves a 10*. Novel has been a great resource for me to start implementing web3 technology into my ecom strategy. Ish was able to walk me through every step of the way and went above and beyond what I expected. Big love to the novel team for supporting Perfy!

United States
About 1 year using the app
June 2, 2022

Novel's incredibly easy-to-use yet more than capable of handling anything and everything we need for our NFTs. Extremely helpful team and a delightful product to use!

United States
About 1 year using the app
Edited November 15, 2022

When it came down to it (and I looked around carefully)... my decision to partner with Novel to mint NFT/Tokens for our catalog (product) on the blockchain, was based on the fact that its founder was manning the ship. This vastly overlooked customer touch-point is missing in 80% or more of online transactions. Novel and ISH get it right.

United States
9 months using the app