Reviews (151)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.

February 5, 2025

A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!

Ancerre Designs
United States
1 day using the app
NestScale replied February 6, 2025

Dear customer,

Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!

If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨

Lily - Customer Success Specialist @NestScale

Edited January 20, 2025

Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.

Gladfellow
United States
2 months using the app
NestScale replied November 17, 2024

Dear customer,

Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.

Regards,
Chloé - Customer Success Manager @NestScale

January 17, 2025

Great app and really great support from Lily and her team.

theunderwearshop.co.uk
United Kingdom
1 day using the app
NestScale replied January 19, 2025

Dear customer,

Thank you so much for your wonderful feedback! We're delighted to know you’re enjoying the app and had a great experience with Lily and the team. Your support truly motivates us to keep delivering the best service possible. Let us know if there’s anything else we can help with! 😊

Best regards,
Rachel - Customer Success Specialist @NestScale

January 7, 2025

Lily was a great help. 10/10

WolfCase
Australia
1 day using the app
NestScale replied January 8, 2025

Dear customer,

Thank you so much for your kind words! 🌟 I'm so glad Lily could provide you with such great support. Your feedback means a lot to our team, and we're always here to help whenever you need it! 😊

Regards,
Rachel - Customer Success Manager @NestScale

November 7, 2024

Support is great. Thank you Lily :)

Game Frames
Canada
About 1 month using the app
NestScale replied November 10, 2024

Dear customer,

Thank you for the kind words! 😊 We’re so glad to hear that Lily could assist you and provide great support. If there’s anything more we can do to help, feel free to reach out anytime!

All the best,
Chloé - Customer Success Manager @NestScale

December 9, 2024

Excellent customer support! Great app

ELIDI SWIM
Australia
1 day using the app
NestScale replied December 10, 2024

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer support. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need assistance or have any suggestions, feel free to reach out!

Regards,
Lily - Customer Success Specialist @NestScale

December 31, 2024

I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support!

The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team.

If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!

AURAPRO SAUNA™
Canada
About 6 hours using the app
NestScale replied January 1, 2025

Hi,
Thank you so much for your amazing review! 🙌 We're more than happy to hear that our app and support team exceeded your expectations. Lilly will be so happy to know her efforts made such a difference – I’ll be sure to share your kind words with her!

We’re grateful for your trust and loyalty. If you ever need assistance or have questions, we’re just a message away. It’s customers like you that make what we do so rewarding!

Thanks again for choosing NS Image Swatch Variant Option – we’re lucky to have you with us! 😊

Best regards,
Chloé Nguyen
Customer Success Manager @NestScale

October 27, 2024

The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!

Qwixx Shop
United Kingdom
About 2 months using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.

Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.

Wishing you continued success with your store!

All the best,
Chloé - Customer Success Manager @NestScale

October 19, 2024

とても使いやすいです!

ALLY online store
Japan
5 months using the app
NestScale replied October 20, 2024

お客様各位、

フィードバックをいただきありがとうございます。使いやすいと感じていただけて嬉しいです。他に何かお手伝いできることがありましたら、いつでもお気軽にご連絡ください。

よろしくお願いします。
Chloé - カスタマー サクセス マネージャー @NestScale

February 14, 2025

Best support ever
App so easy to use and price also very cheap

WallWild
Vietnam
20 minutes using the app
NestScale replied February 16, 2025

Thank you so much for your kind words! 😊 We're so happy to hear that you're enjoying the app and our support. Making it easy to use and affordable is exactly what we aim for!

If you ever need anything, just let us know, we’re always here to help. 🚀

Wishing you lots of success with your store! 🎉

Regards,
Rachel - Customer Success Specialist @NestScale