Reviews (151)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.

February 4, 2025

A great App to Use. had some difficulty setting is up from Lily from Support was hugely Helpful. She was very patient.

I would also say that the customization options are also a lot so you are bound to find a right fit.

INDRIZEST
United States
2 months using the app
NestScale replied February 5, 2025

Dear customer,

Thank you so much for your kind words! 💙 We're thrilled to hear that you found the app useful and that Lily was able to assist you. We’ll be sure to share your feedback with her!

Customization is definitely one of our key focuses, and we're glad you found the right fit. If you ever need any further support or have suggestions, we’re always here to help. 🚀

Happy selling! 😊✨
Rachel - Customer Success Specialist @NestScale

February 7, 2025

Special thanks to "Rachel" for solving all my problems; she has helped in every possible way.

The Seven Colours
India
5 months using the app
NestScale replied February 9, 2025

Dear customer,

Thank you so much for your kind words! 😊 It truly means a lot to know that I was able to help and make things easier for you. Providing great support is always our goal, and I’m happy I could assist in every way possible.

If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience with our app!

Wishing you continued success with your store! 🚀✨

Best,
Rachel - Customer Success Specialist @NestScale

February 21, 2025

Contacted support for an update issue they recently did and Lily responded quickly. Her team resolved the problem and it was a great experience.

Gadget Fiesta
United States
About 2 months using the app
NestScale replied February 23, 2025

Hi,

That’s amazing to hear! 😊 I’m so glad Lily and the team could get things sorted out quickly for you. We know how important it is to keep things running smoothly, so it truly means a lot to hear that you had a great experience.

If you ever need anything else, we’re just a message away! Wishing you all the best with your store. 🚀✨

Best,
Rachel - Customer Success Specialist @NestScale

February 20, 2025

Easy to install and design looks great.

BondLuxe
United Kingdom
5 months using the app
NestScale replied February 23, 2025

Dear valued customer,

Thank you so much for your feedback! 😊 We're glad to hear that you found the app easy to install and that you like the design. If you ever need any assistance or customization, feel free to reach out, we’re always happy to help!

Wishing you great success with your store! 🚀

Best,
Lily - Customer Success Specialist @NestScale

February 18, 2025

Very helpful staff. Solved my problem quickly and super friendly.

Apparel Outpost
New Zealand
2 months using the app
NestScale replied February 19, 2025

Hi,

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. Providing quick and friendly support is always our priority!

If you ever need any further assistance, feel free to reach out, we’re always happy to help! 🚀

Best regards,
Chloé - Customer Success Manager @NestScale

January 3, 2025

This app is super easy to use and did exactly what I wanted.

WunderUndies
United States
4 months using the app
NestScale replied January 5, 2025

Dear customer,

Thank you so much for the great feedback! 😊 We're thrilled to hear the app was easy to use and met your expectations. If you ever need any assistance or have suggestions, feel free to reach out. We're always here to help! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

Edited January 20, 2025

Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.

Gladfellow
United States
2 months using the app
NestScale replied November 17, 2024

Dear customer,

Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.

Regards,
Chloé - Customer Success Manager @NestScale

February 5, 2025

A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!

Ancerre Designs
United States
1 day using the app
NestScale replied February 6, 2025

Dear customer,

Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!

If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨

Lily - Customer Success Specialist @NestScale

December 19, 2024

very useful apps and good customer support! 5*!

Gourami
Hong Kong SAR
3 months using the app
NestScale replied December 20, 2024

Dear customer,

Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you find the app useful and appreciate our customer support. Your kind words mean the world to us! If you ever need anything, we’re always here to help. 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

October 27, 2024

The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!

Qwixx Shop
United Kingdom
About 2 months using the app
NestScale replied October 29, 2024

Dear customer,

Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.

Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.

Wishing you continued success with your store!

All the best,
Chloé - Customer Success Manager @NestScale