NS Image Swatch Variant Option , 65 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    62
  • 3% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    1
April 21, 2024

Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant.

Lots of support tickets, sales and revenue lost, not impressed.

Linen Locker & Co.
United Kingdom
About 1 month using the app
NestScale replied April 24, 2024

Hi Bendan,

We sincerely apologize for the inconvenience caused by the variant selector issue.

We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages.
However, it seems that we haven't received a response from you yet.

Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now.

Regards,
Chloé - Customer Success Manager @NestScale

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