Reviews (151)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the visual appeal and professionalism of online stores by simplifying the variant selection process through image swatches. It's noted for its user-friendly interface that integrates easily without requiring coding skills. The customer support team is highlighted for being responsive and proactive, quickly addressing issues and responding to feature requests, ensuring seamless functionality and ease of use.

October 8, 2024

I have just installed the app, so far the support has been good.

www.MyPorchSwings.com
United States
About 2 hours using the app
NestScale replied October 14, 2024

Dear customer,

Thank you for installing our app!
We’re glad to hear that you’ve had a positive experience with our support so far.

If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it!

Regards,
Chloé - Customer Success Manager @NestScale

August 1, 2024

Facile d’utilisation

Lovanou
France
5 months using the app
NestScale replied August 4, 2024

Bonjour!

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous trouvez notre application facile à utiliser. Si vous avez des suggestions ou besoin d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous apprécions votre soutien!

Cordialement,
Chloé - NestScale

July 13, 2024

loved this app. highly recommended.

Salvia Kids
India
7 months using the app
NestScale replied July 14, 2024

Hi there,

Thank you so much for the awesome feedback! We're thrilled to hear that you love the app and highly recommend it. Your support makes our day! If you ever have any questions or need assistance, just give us a shout. We're always here to help and make sure you have a fantastic experience!

Best regards,
Chloé - Customer Success Manager @NestScale

June 27, 2024

Works flawlessly and have amazing customer service!

Lavoya
Netherlands
7 months using the app
NestScale replied July 1, 2024

Hi customer,

Thank you for your wonderful feedback! We're delighted to hear that you find our service flawless and our customer support amazing.

Your satisfaction is our top priority, and it’s great to know that we’ve met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Chloé - Customer Success Manager @NestScale

June 18, 2024

SUPER

Topdecheztop.fr
Guadeloupe
7 months using the app
NestScale replied June 20, 2024

Thanks for the great feedback! We're happy you enjoyed it.
If you need any further assistance, feel free to let me know! We would be more than happy to help!

Cheers,
Chloé - Customer Success Manager @NestScale

April 25, 2024

It's worth it! Great support as well.

Qawwiy
Canada
12 months using the app
NestScale replied April 26, 2024

Dear customer,

Thank you for your positive feedback! We're so glad to hear that you find our app worthwhile and are happy with the support. We appreciate your kind words and look forward to continuing to provide great service. If there’s anything more we can do for you, just let us know!

Regards,
Chloé - Customer Success Manager @NestScale

September 11, 2024

i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.

gomuda
Indonesia
About 23 hours using the app
NestScale replied September 19, 2024

Dear customer,

Thank you so much for your kind words! We're excited to hear you're enjoying the color swatches app and that it’s helping you create beautiful swatches for your site. Best of luck with those conversions - if you need any more assistance, our team is here to help! 😊

Regards,
Chloé - Customer Success Manager @NestScale

June 19, 2024

Great app! Works out of the box, lots of design settings. And when I encountered a problem during a theme change their support fixed it promptly.

Highly recommended!

Rosati
Hong Kong SAR
7 months using the app
NestScale replied June 20, 2024

Dear customer,

Thank you so much for your fantastic review! We're thrilled to hear that you find our app great and easy to use. It's wonderful to know that our design settings and support team were able to meet your needs promptly, especially during the theme change.

Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. On behalf of the customer success team, thanks again for your support!

Best regards,
Chloé - Customer Success Manager @NestScale

August 7, 2024

Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!

Transhumance
Germany
28 days using the app
NestScale replied August 12, 2024

Hallo,

Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten.

Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da!

Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben.

Mit freundlichen Grüßen,
Chloé

July 7, 2024

support is good , need some improvement in ui design otherwise its v good

ROOPWATI FASHION
India
4 months using the app
NestScale replied July 8, 2024

Dear customer,

Thank you for your feedback! We're glad to hear you find our support good. We appreciate your suggestion regarding the UI design and will certainly take it into consideration for future improvements. If you have any specific suggestions or further feedback, please let us know. We're always here to help!

Regards,
Chloé - Customer Success Manager @NestScale