Reviews (130)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its visual enhancement of product options, making shopping more intuitive and visually appealing. It features easy customization with image swatches, a user-friendly interface, and seamless Shopify integration. The app is noted for its reliable performance, ease of installation, responsive design, and quick loading times. Support, particularly from team members like Chloe, Rachel, and Lily, is frequently commended for their quick, helpful responses and efficient problem-solving, enhancing the app's value in improving store functionality and aesthetic.

May 23, 2024

I needed some changes made to the dropdown menu, so I contacted their support chat. Rachel was incredibly helpful - she understood exactly what I wanted and got it done right away. Their amazing developer Stephen did an awesome job carrying out the customization.
The app itself is user-friendly and they truly care about their users. Big thanks for the great service.

Lagannā
Sri Lanka
About 3 hours using the app
NestScale replied May 27, 2024

Dear customer,

Thank you so much for your feedback! We're thrilled to hear that Rachel and Stephen were able to assist you promptly and effectively. Our team strives to provide a user-friendly experience and excellent customer service. We're glad you had a positive experience with the app and our support team.

If you have any more questions or need further assistance, feel free to reach out. Thanks again for your kind words!

Cheers,
Chloé - Customer Success Manager @NestScale

February 17, 2024

I have used several different Apps, but this one best. It has amazing features and is very intuitive to use. Interface was very nice.

Vastram Boutique
India
23 days using the app
NestScale replied February 19, 2024

Thank you so much for your feedback!

We're thrilled to hear that our app stands out as the best among others you've tried. It's wonderful to know that you find our features amazing and our interface intuitive to use.

Creating a pleasant user experience is a top priority for us, and we're delighted that you appreciate the effort we put into it. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help! 🌟

Regards,
Chloé - Customer Success Manager @NestScale

June 21, 2024

Awesome app, solved all my problems.
Awesome support team with fast and decisive responses.
And its free

DUDE AND MADAM
Israel
About 19 hours using the app
NestScale replied June 24, 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that our app has solved all your problems and that you've had a great experience with our support team. Your satisfaction is our top priority, and we're delighted to know that you're enjoying the app, especially since it's free.

If you need any further assistance, please don't hesitate to reach out. Thanks again!

Best regards,
Chloé - Customer Success Manager @NestScale

February 21, 2024

This is the best image swatch app I ever used. Easy-to-use, fast customer service.

Autonomous
United States
9 months using the app
NestScale replied February 25, 2024

Dear customer,

Thank you for the fantastic feedback! We're thrilled to hear that you found our image swatch app easy-to-use and that you appreciated our fast customer service.
If you have any further questions or need assistance in the future, don't hesitate to reach out.

Regards,
Chloé - Customer Success Manager @NestScale

March 17, 2024

Great app to replace the vanilla variant picker with image swatches. Their customer care service is also fantastic. I had a problem and they solved my problem in minutes.

SlickWish
India
4 months using the app
NestScale replied March 21, 2024

Dear customer,

Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our app and that our customer service team was able to assist you promptly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

All the best,
Chloé - Customer Success Manager @NestScale

February 15, 2024

I highly recommend this app as the design for the swatch is completely free. Make your store more attractive with NS, you gotta love the quality they offer.

KRISPIN™
Hungary
About 2 months using the app
NestScale replied February 19, 2024

Dear customer,

Wow! Thank you so much for your enthusiastic recommendation! 😊 We're thrilled that you love the design freedom our swatch feature offers.
Making your store more appealing is what we're all about, and we're over the moon that you're appreciating the quality we strive to provide.

If there's ever anything else we can do for you, just give us a shout. We're here to make your experience with us as awesome as possible! 🌟

Cheers,
Chloé - Customer Success Manager @NestScale

June 11, 2024

Great App and super costumer service!! thank you!!!!

Chic Mommy
United States
8 days using the app
NestScale replied June 13, 2024

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you love our app and our customer service. Your feedback means a lot to us, and we're here to help anytime you need it.

Thanks again!

Regards,
Chloé - Customer Success Manager @NestScale

March 21, 2024

This app from NestScale is fantastic! It was easy to install and setup. The app is also easy to use. I was able to style my product options with image swatches within minutes of installing the app. When I needed a style change that I wasn’t able to do, the team at NestScale assisted me quickly with their chat support. Ann was prompt with her responses and eager to help me. Harold the developer worked hard to deliver the solution I needed and was persistent until he got it right. They provided top-notch customer support until I was completely satisfied.

ELD
United States
3 days using the app
NestScale replied March 25, 2024

Dear customer,

Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you found our app easy to install, set up, and use. It's fantastic to know that our team was able to assist you promptly and effectively, and I'll be sure to pass along your praise to Ann and Arthur!

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

All the best,
Chloé - Customer Success Manager @ NestScale

March 1, 2024

love this app, great add on and its for free, would recommend any time

Align her
Germany
3 months using the app
NestScale replied March 3, 2024

Dear customer,

We're delighted to hear that you love our app! It's fantastic to know that you find it to be a great add-on!! Thank you for recommending it – we truly appreciate your support!

If you ever need any assistance or have any questions, please feel free to reach out. We're here to help and ensure you continue to have a wonderful experience with our app.

Best Regards,
Chloé - Customer Success Manager @NestScale

February 1, 2024

Great app and great customer service! Easy to navigate and makes things very clear for the customer!

Iubi Design 3D
United Kingdom
3 months using the app
NestScale replied February 5, 2024

Dear customer,

Thanks a lot for the fantastic feedback! We're happy to hear that you love our app and found our customer service top-notch. We've put a lot of effort into making it easy to use and clear for our customers, so it's awesome to hear it's working for you.

If you ever have more thoughts to share or need assistance down the road, just give us a shout. We're here to help!

Cheers,
Chloé