Offset

Make your shipping emissions carbon neutral.

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Reviews

2.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 38% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 23% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 8% of ratings are 1 stars

Filter and sort reviews

1 - 10 of 40 reviews

MADHOCKEY

Location Spain
Time spent using app 23 days

As others mention, the initiative is great, but it needs to be shown to the customers in checkout and order confirmation page so they know about this. As a shopify this should not be a difficult thing to implement.

Developer reply

May 6, 2022

Thank you for taking the time to write your review; we really appreciate you sharing your feedback with us on how the Offset app can be approved. I can see why having the option to offset carbon emissions more visible to customers would be beneficial, and I will be sure to pass your comments onto our app development team. -Victor, Shopify Support

Garçon® Menswear

Location Canada
Time spent using app Over 1 year

2022 - still no visual to show customers. Come on Shopify! Please help us promote this initiative, thank you.

Developer reply

March 1, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having visual indicators for customers can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our Development team. Cheers! -Elias, Shopify Support

Olive+Comet

Location United States
Time spent using app 4 months

Heard! Transparency is key here—this app needs an icon or visual indicator, as previously stated. Please...

Developer reply

December 5, 2021

Thank you for writing your review and for providing your feedback to us here. I can certainly see the value in the app having an icon or indicator and I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support

S L O W M A D E

Location United States
Time spent using app About 6 hours

Joining the voices below - I wanted to see an icon or something shows up during checkout. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.

Developer reply

November 17, 2021

Hi there. Thank you for taking the time to leave this review and provide this valuable feedback. We can certainly see the value in potentially adding an icon for the Offset app at checkout. I would be happy to submit this feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support.

Laine des Iles

Location France
Time spent using app 6 minutes

I installed the app to see if, like one reviewer says below, an icon showed up during checkout. I tested it - it didn't. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.

Developer reply

September 29, 2021

Hey, there. Thank you for taking the time to leave this review and share your feedback. To clarify, the Offset App does not show an icon at checkout. If this is a feature you would like to have potentially added to the Offset App's features, I would be happy to submit this feedback to our developers for future consideration. Thank's again for taking the time to leave this review! -Marty, Shopify Support

Gusto and Co

Location United States
Time spent using app 11 months

This app won't install. It was on our old theme but once we upgraded and uninstalled it refuses to reinstall. There was potential but support form Shopify about why it won't install is null.

Abysm Internal

Location Canada
Time spent using app About 1 month

Contrary to what some previous reviews said, the little icon does show up during check out.
Overall it seems the app, icon and cause will be a nice addition to my shop.
BUT you have to be careful with your imported orders, as at the moment of writing this review it has difficulty distinguishing that recently shipped orders may have been marked as fulfilled elsewhere (Etsy, etc), and may charge you for those.
Thankfully customer service was able to sort through the initial confusions this caused and hopefully it will work as expected from now on.

Gib Rillé

Location Germany
Time spent using app 6 months

Eigentlich eine ganz gut Idee, aber es wäre schön wenn der Kunde selbst sehen könnte wie viel CO2 gespart hat und man dies nach der Bestellung sehen könnte. Als Plugin in den Warenkorb integrieren oder so. Ich glaube dann wäre die App "sinnvoller". Jetzt sehe nur ich die Infos. Ist auch gut, aber bastelt doch mal ein Plug In. Kilian

The Greene Room Hair Salon

Location Ireland
Time spent using app 4 months

Folks, I love this App! Could you make a badge for those Stores which are using it to display it to our customers?! That would be amazing!

Schwartz & von Halen

Location Netherlands
Time spent using app Over 1 year

The app is perfect except: !ALL THAT IS MISSING NOW IS A WAY TO SHOW OUR CUSTOMERS THAT WE COMPENSATE CO2!

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