Reviews (40)

Overall rating
3.7
Counts per rating level
  • 38% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 23% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 8% of ratings are 1 stars
August 27, 2021

This app won't install. It was on our old theme but once we upgraded and uninstalled it refuses to reinstall. There was potential but support form Shopify about why it won't install is null.

Gusto and Co
United States
11 months using the app
April 27, 2020

It's nice, I feel better that my store is able to help in the fight against climate change, but it would be great if Shopify provided marketing material/logos/components in the checkout/cart/product page that would help us demonstrate our effort...

So Health Co.
United Kingdom
5 months using the app
January 23, 2021

I am pleased with everything. Thanks to the developers for making the app, and for the friendly support. Very much recommended!

Bluechip Online
Canada
About 1 month using the app
February 21, 2022

2022 - still no visual to show customers. Come on Shopify! Please help us promote this initiative, thank you.

Garçon® Menswear
Canada
Over 1 year using the app
Shopify replied March 1, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having visual indicators for customers can be beneficial for our merchants, like yourself, and we'd be happy to pass this suggestion along to our Development team. Cheers! -Elias, Shopify Support

June 13, 2020

Our company loves Offset's ideals and organization. The website is easy to use and easy to connect to the shopify store, with links to show proudly your impact on the environment. Offset program is perfect to support your eco-friendly, biological e-commerce.

ECOGO4T
United Kingdom
16 days using the app
December 5, 2021

Heard! Transparency is key here—this app needs an icon or visual indicator, as previously stated. Please...

Olive+Comet
United States
4 months using the app
Shopify replied December 5, 2021

Thank you for writing your review and for providing your feedback to us here. I can certainly see the value in the app having an icon or indicator and I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support

September 8, 2020

Finally! I found a reliable App! Trust me, you can't miss it! Finally! I found a reliable App! Trust me, you can't miss it!

Supernova Kitchen2
United States
14 days using the app
August 22, 2020

the system had a glitch once and they solved it for me. This is a very new app but the team has been really helpful

Boutique Nano
United States
14 days using the app
April 21, 2022

As others mention, the initiative is great, but it needs to be shown to the customers in checkout and order confirmation page so they know about this. As a shopify this should not be a difficult thing to implement.

MADHOCKEY
Spain
23 days using the app
Shopify replied May 6, 2022

Thank you for taking the time to write your review; we really appreciate you sharing your feedback with us on how the Offset app can be approved. I can see why having the option to offset carbon emissions more visible to customers would be beneficial, and I will be sure to pass your comments onto our app development team. -Victor, Shopify Support

July 28, 2020

Happy to be able to use this app. Would love it if customers could see that we offset emissions from our shipping. Let's make that happen!

Reveille Shop
United States
26 days using the app