Omega ‑ Returns & Exchanges

Streamline returns and exchanges for faster returns, happier customers, and more revenue retention.

Returns Drive is a highly flexible and automated self-service return portal that will streamline the returns & exchanges process. Keep your customers in the loop with branded return pages and timely notifications while reducing management time and cost by customizing policies, methods, and resolutions. Gain valuable insights into your returns and improve products with our comprehensive analytics. And with our easy onboarding process, you can get started in just a few clicks!

• Branded return page & Automated notification to keep customer informed
• Set rules: return window, customer, and product tag to reduce invalid requests
• Automatically generate pre-paid label shipping to reduce time
• Offer refund to store credit, discount code and online bank transfer
• Search & pick exchange items directly at the return portal