Synctrack: Returns & Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Faster returns and exchanges to reduce costs, retain customers, and recapture revenue on returns
Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers Shopify syncing
- Condition-based Workflow automates return process using product and order info
- Exchanges for different items and flexible refunds: store credit, gift card,...
- Refund to store credit, gift card, discount code or original payment method
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify
- Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
Languages
English
Works with
FedEx, Shippo, Easypost, Shiprocket, Australia Post, DelhiveryCategories
Return options
Return management
Labels and packaging
Managing shipments
Pricing
FREE
Free to install
Unlimited return requests
- Branded return page
- Drag drop emails
- Return labels
- Basic refunds & exchanges
- In-app create returns
- Blocklist
- Return window
PROFESSIONAL
$6.99 / month
Unlimited return requests
- Exchange for different variant
- Multi-language
- Custom subdomain
- Return/Exchange fee
- Refund discount code
- Translation
7-day free trial
Premium
$25.99 / month
Unlimited return requests
- Condition-based workflow
- Shopify sync
- Store credit
- Exchange for other products
- Bonus credit
- CNAME
- Custom development
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining the returns and exchanges process, noting its automated tracking and customizable policies that enhance inventory management. The app features a user-friendly interface, easy integration with e-commerce platforms, and a customer-managed return portal. Merchants also appreciate the customizable branding options and automated email notifications that keep everyone informed. The support team, including members like Lynn, Tracy, and Vincent, is frequently praised for their quick and effective assistance.
App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.
Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀
I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"
Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨
works really well and great customer support! for the price you pay, it's definitely an amazing option.
Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊
Support
Synctrack can answer any questions you have about Synctrack: Returns & Exchanges.
Resources
Launched
March 13, 2023 · Changelog
Featured in
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