Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (138)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges with its user-friendly, customizable interface. They appreciate the automated features like email notifications and a self-service return portal, which keep inventory updated and enhance service professionalism. The support team is consistently praised for their quick and effective issue resolution. Continuous updates based on merchant feedback highlight the app's commitment to improving user experience.

November 18, 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
United States
Over 1 year using the app
Synctrack replied November 20, 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

September 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Spoiled Me Rotten
United States
5 months using the app
Synctrack replied October 2, 2024

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

November 3, 2024

Synctrack has made managing returns so easy for my Shopify store. Huge thanks to Tracy for her valuable help during the setup! I highly recommend this app!

MyBeya
France
About 1 month using the app
Synctrack replied November 4, 2024

Thank you for the amazing review of the Synctrack: Returns & Exchanges app! 🌟 We're so glad to hear that it has made managing returns a breeze for your Shopify store. A huge shoutout to Tracy for her valuable support during the setup! Your high recommendation means the world to us. If you need any more help, we're here for you! 😊

October 31, 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

NIKIN EU
Switzerland
30 days using the app
Synctrack replied November 3, 2024

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

September 2, 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Window Shopping
South Africa
5 months using the app
Synctrack replied September 8, 2024

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

September 17, 2024

Great customer support and app. Very helpful and effective.

Apricité Studios
United Kingdom
4 months using the app
Synctrack replied September 19, 2024

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

November 29, 2024

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

michelangelo intimo
Switzerland
15 days using the app
Synctrack replied December 2, 2024

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

November 1, 2024

Synctrack has revolutionized our returns process with its user-friendly portal and automatic refund options. The standout feature has been the customer support, especially from Vincent, who provided exceptional guidance and quick responses. Highly recommend for any e-commerce store aiming to streamline their returns!

Fiore & Lucce
Canada
About 2 hours using the app
Synctrack replied November 3, 2024

Thank you so much for your incredible review of the Synctrack: Returns & Exchanges app! 🌟 We're delighted to hear that it has revolutionized your returns process with the user-friendly portal and automatic refund options. A special shoutout to Vincent for providing exceptional guidance and quick responses! We truly appreciate your recommendation and are here to support your e-commerce store anytime. 😊

September 9, 2024

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Friendy Deals
India
18 days using the app
Synctrack replied September 11, 2024

Thank you for the wonderful review! 😊 We're glad to hear that you received great service with Synctrack: Returns & Exchanges and that Vicky was so helpful with the app enhancement and activation process 🙌🌟. Thanks for your kind words and if you need any more assistance, we’re here for you! 💬😊

July 25, 2024

The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.

Marie & Seema
Germany
About 2 months using the app
Synctrack replied July 30, 2024

Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!