Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (127)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, noting its robust features like automatic refunds and extensive customization options. The integration with Shopify is seamless, and the intuitive interface makes management easy. Merchants appreciate the customizable returns portal that supports various policies. Exceptional customer support is frequently highlighted, with a team responsive to resolving issues and implementing feedback.

December 4, 2025

It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!

Hairvivi
Hong Kong SAR
13 days using the app
Synctrack replied December 4, 2025

😊 Thank you so much for sharing your wonderful feedback! We’re really happy to hear that Synctrack: Returns & Exchanges app perfectly meets your needs, helps you save valuable time, and that our customer service responded very quickly to assist you 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother and more efficient. Thanks again for choosing Synctrack! 🚀

November 22, 2025

Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.

Besuras
United States
About 2 hours using the app
Synctrack replied December 4, 2025

😊 Thank you so much for your wonderful and detailed review! We’re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. It’s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother 💛 Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. We’ll keep improving the app to bring you an even better experience! 🚀

February 3, 2026

Great app and amazing service.

Muse Outfitters
India
5 months using the app
Synctrack replied February 4, 2026

Thank you so much for the great feedback! 😊🌟
We’re thrilled to hear that you’re enjoying Synctrack: Returns & Exchanges and that our service made a positive impression. Providing a smooth experience and reliable support is always our top priority 🚀💙
Thanks again for choosing Synctrack: Returns & Exchanges, we’re always here if you need any help! 🙌✨

December 11, 2025

Customer support is fantastic, the product works as expected!

Stretch Is Comfort
United States
About 21 hours using the app
Synctrack replied December 12, 2025

😊 Thank you so much for your wonderful feedback! We’re really glad to hear that you find the customer support for Synctrack: Returns & Exchanges app fantastic and that the product works exactly as expected 💛 Your satisfaction truly means a lot to us, and we’ll keep improving the app to make your returns and exchanges process even smoother, more automated, and easier to manage. Thanks again for choosing Synctrack! 🚀

November 3, 2025

Very patient and gave good advice. Thank you, Neil.

thelingerieshopny
United States
5 days using the app
Synctrack replied November 3, 2025

Thank you so much for your kind words! 🌟 We’re delighted to hear that Neil was patient and provided helpful advice. 😊 We’ll be sure to share your appreciation with him! If you ever need further assistance, don’t hesitate to reach out, we’re always here to help. 🙌✨

January 19, 2026

Needed to contact support only for some help in customizing. As usual, it was fast and really good.
I'm discovering their applications, and they're really helpful for my site.

UNSEN
Canada
30 minutes using the app
Synctrack replied January 21, 2026

Thank you so much for your kind feedback 😊
We’re really happy to hear that your experience with Synctrack Returns & Exchanges app has been positive and that our support team was fast and helpful when you needed assistance with customization. Making sure merchants can tailor the app to fit their store perfectly is something we truly care about ✨

It’s also great to know that as you discover more of our applications, they’re proving useful for your site. Your trust means a lot to our team. If you ever need further help with Synctrack Returns & Exchanges app or any of our other apps, we’re always here to support you 🚀💙

August 1, 2025

Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.

Naturcontact
United Kingdom
6 months using the app
Synctrack replied August 5, 2025

Thank you so much for your detailed and thoughtful review! 🎯

We’re delighted to hear that the app’s functionalities, user-friendly design, and seamless integrations have made such a positive impression. Knowing that it stands out among other return portals means a lot to us. Your recommendation of Synctrack truly makes our day! If there’s ever anything more we can do to assist, don’t hesitate to reach out. 🌟🤝

October 15, 2025

Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support

Anxi Ring
United States
About 23 hours using the app
Synctrack replied October 15, 2025

💛 Thank you so much for your wonderful review! We’re so glad to hear that Synctrack: Returns & Exchanges app helps you manage your returns and exchanges easily, and that our support team could assist you quickly 😊 Your satisfaction means a lot to us — we’ll keep improving to make your experience even better! 🚀

April 16, 2025

had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.

Glamozo
India
About 1 year using the app
Synctrack replied April 18, 2025

Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦

November 18, 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
United States
Over 1 year using the app
Synctrack replied November 20, 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀