Synctrack: Returns & Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the returns and exchanges process, noting its automated tracking and customizable policies that enhance inventory management. The app features a user-friendly interface, easy integration with e-commerce platforms, and a customer-managed return portal. Merchants also appreciate the customizable branding options and automated email notifications that keep everyone informed. The support team, including members like Lynn, Tracy, and Vincent, is frequently praised for their quick and effective assistance.
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This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it.
Thanks for taking the time to leave us feedback!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our team is working on your concern with the email notification and soon will release an update for it. We appreciate your feedback to help us improve the app and our service!
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Tracy from Omega has been very helpful with onboarding us onto this app. Initially the app had few bugs but she worked with us closely to have the bugs resolved quickly and the app seems to be more stable now. The app has all the necessary features for a returns centre but there are still areas the app can improve on like using your own domain, a more professional landing page for the customer returns login, better email templates as currently they are very basic. But overall impressed with the support from the developers. Highly recommend installing this if you haven't already done so as you are in for a lifetime deal as they are offering the app to be free for the first 100 customers!
We highly appreciate you taking the time to post a review with all your feedback here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime.
the app is good, as i am using it on my website., and their customer support is really great.
Tracy from Omega has been very helpful.
Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
🌟 Thank you for the 5-star rating! We're thrilled that you are enjoying the Synctrack Returns & Exchanges app. 😊 If you need any assistance or have any questions, feel free to reach out. We're here to support you!
Thank you for the 5-star rating! 🌟 We’re so glad to hear that you’re satisfied with the Synctrack: Returns & Exchanges app. 😊 If you need any more assistance or have further questions, we’re here to help! 🙌
Thank you for the 5-star rating! We truly appreciate your support. If you ever need anything else, feel free to reach out. 😊🌟
Thank you for the 5-star review! We're delighted to hear about your positive experience with our app. Your support is much appreciated. If you have any questions or need assistance in the future, feel free to reach out.
Thank you for the 5-star rating! 🌟 We're thrilled that you're happy with the Synctrack Returns & Exchanges app. We work hard to provide the best service possible, and we're glad it's making a difference for you. If there’s anything else you need, we're here to help. Thanks again for your support! 🚀👍
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Thank you for your rating. If there's anything specific you'd like to share about your experience or if you have suggestions on how we can improve, please feel free to let us know. We're here to help and value your feedback! 🌟🤔