Synctrack: Returns & Exchanges
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges with its user-friendly, customizable interface. They appreciate the automated features like email notifications and a self-service return portal, which keep inventory updated and enhance service professionalism. The support team is consistently praised for their quick and effective issue resolution. Continuous updates based on merchant feedback highlight the app's commitment to improving user experience.
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The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!
Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀
App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.
Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀
I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"
Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨
works really well and great customer support! for the price you pay, it's definitely an amazing option.
Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊
Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.
Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊
do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.
Hello there,
We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve.
Thank you for your patience and understanding.
Best regards,
Kaylee
Great customer support and app. Very helpful and effective.
Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟
Synctrack has revolutionized our returns process with its user-friendly portal and automatic refund options. The standout feature has been the customer support, especially from Vincent, who provided exceptional guidance and quick responses. Highly recommend for any e-commerce store aiming to streamline their returns!
Thank you so much for your incredible review of the Synctrack: Returns & Exchanges app! 🌟 We're delighted to hear that it has revolutionized your returns process with the user-friendly portal and automatic refund options. A special shoutout to Vincent for providing exceptional guidance and quick responses! We truly appreciate your recommendation and are here to support your e-commerce store anytime. 😊
The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.
Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!
Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack
Thank you for the wonderful review! 😊 We're glad to hear that you received great service with Synctrack: Returns & Exchanges and that Vicky was so helpful with the app enhancement and activation process 🙌🌟. Thanks for your kind words and if you need any more assistance, we’re here for you! 💬😊