Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (133)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns and exchanges process, noting its automated tracking and customizable policies that enhance inventory management. The app features a user-friendly interface, easy integration with e-commerce platforms, and a customer-managed return portal. Merchants also appreciate the customizable branding options and automated email notifications that keep everyone informed. The support team, including members like Lynn, Tracy, and Vincent, is frequently praised for their quick and effective assistance.

June 10, 2024

Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!

Lizard Thicket
United States
About 1 month using the app
Synctrack replied June 13, 2024

Thank you for your wonderful review! 😊 We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. 🌟 We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!

June 19, 2024

The technical support for this app is outstanding! They are very helpful and quick to resolve any issues. The app works very well, meeting all my needs. A special shoutout to Lynn for her exceptional assistance. Highly recommended!

SmartPulse Store
United States
2 months using the app
October 13, 2024

Perfect assistance. Great app

Earthle
Netherlands
About 3 hours using the app
Synctrack replied October 15, 2024

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the app. If you ever need support or have suggestions, we're here for you.

July 24, 2024

Very good software, the customer service staff is very good to take the initiative to help me solve problems, the design of the software is very good for my business commission is very helpful

U-TIMES Hair
China
About 5 hours using the app
Synctrack replied July 30, 2024

Thank you for your review! 😊 We're delighted to hear that Synctrack Returns & Exchanges app is meeting your needs and that our customer service team was proactive in solving your issues. If you need any further assistance, please don't hesitate to reach out. 🌟

August 5, 2024

Great service and timely response

Crepdog Crew
India
About 2 months using the app
Synctrack replied August 8, 2024

🌟 Thank you for your kind words! We're pleased to hear that you found the service and timely response of the Synctrack Returns & Exchanges app great. 😊 If you have any more questions or need assistance, we're here to help!

May 31, 2024

The app was responsive and easy to navigate. Tracy was kind to assist in setting up the app. Although there are some limitations, such as redirections, it nevertheless serves its purpose well and is more than enough for a free return & exchange app. I would recommend it

JoyDion
Malaysia
4 months using the app
Synctrack replied June 7, 2024

We're thrilled to hear you found Synctrack Returns & Exchanges app responsive and easy to navigate! 😊 Tracy is fantastic at assisting our users, and we're glad she could help you set up the app smoothly. 💬 While we acknowledge there may be some limitations, like redirections, we're committed to continuously improving our app to better serve you! 🌟 Thank you for recommending us, and if you ever have any questions or suggestions, feel free to reach out. Happy returns and exchanges! 🛍️

August 21, 2024

Great customer service! Great user experience!

inD aquatics
United States
About 2 hours using the app
Synctrack replied August 23, 2024

Thank you for the awesome feedback! 🌟 We're glad to hear that you're enjoying both the customer service and user experience with the Synctrack: Return → Revenue app. If you ever need assistance, we're here to help! 😊👍

May 21, 2024

They are quick and very responsive! I had a problem and they took care of it right away. Definitely would recommend integrating this app into your online store!

TinyTots Home & Garden
United States
5 months using the app
Synctrack replied May 25, 2024

🚀 Thanks for the fantastic recommendation! We're thrilled to hear that our team was quick and responsive in resolving your issue. 😊 Integrating the Synctrack Returns & Exchanges app into your online store is a smart move! 💼🌟📦

May 23, 2024

Really quick and easy to use. There are sometimes error's but the team fix them right away

Meeka_co
United Kingdom
10 months using the app
Synctrack replied May 25, 2024

⚡️ Thanks for the feedback! We're glad you find the Synctrack Returns & Exchanges app quick and easy to use. 😊 While errors can happen, our team is always ready to fix them right away. 🚀🔧📦

September 25, 2024

vincent was gooddd!!!

Yesterday
United Kingdom
22 days using the app
Synctrack replied September 27, 2024

Thank you for your feedback! 🌟 We're glad to hear that Vincent provided you with great assistance while using the Synctrack: Returns & Exchanges app. If you need anything else, feel free to reach out—we're here to help! 😊🙌