Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (121)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, noting its customizable policies and automated features that enhance inventory management and customer satisfaction. They appreciate the user-friendly interface, multi-store connectivity, personalized return pages, and automated email notifications. The ease of installation and responsive customer support are also highlighted, making it an effective tool for various business models.

April 4, 2023

Great experience all round. Customer service is 11/10

App is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than Aftership Returns (this is coming from an ex-Aftership customer).

Don't walk, run to get this app, you'll love it!

The Brooklyn
New Zealand
43 minutes using the app
Synctrack replied April 5, 2023

Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

June 4, 2024

awesome app and support team is great!

SCHWASS
Germany
3 days using the app
Synctrack replied June 7, 2024

We're thrilled to hear you're loving our app and that you've had a great experience with our support team! 😊 Providing awesome service is what we're all about. 💬 If you ever need anything else or have questions, feel free to reach out - we're here to help! 🌟 Thanks for your support, and happy using the Synctrack Returns & Exchanges app! 🛍️

June 17, 2024

Works like a charm! Team helps out with all you need.

Drippy Amsterdam
Netherlands
32 minutes using the app
Synctrack replied June 21, 2024

Thank you for your feedback! We're delighted to hear that the Synctrack Returns & Exchanges app works like a charm for you, and that our team is helpful with everything you need. If you have any more feedback or questions, feel free to reach out to us. 😊🌟

April 11, 2024

I had a request and Vincent quickly hopped on and took care of it. Customer service has been great.

Mar Y Sol Swim
United States
31 minutes using the app
Synctrack replied April 13, 2024

That's fantastic to hear! 😊 We're delighted that Vincent was able to promptly assist you with your request. Providing great customer service is a top priority for us at Synctrack Returns, and we're glad to hear that our team has met your expectations. If you have any further requests or questions in the future, don't hesitate to reach out. We're here to help! 🌟🛠️

July 10, 2024

Amazing app, makes everything so easy. Support was super helpful in getting me set up & made everything simple and straightforward. I would definitely reccomend this app

Anxious Ghost Apparel
United States
25 minutes using the app
Synctrack replied July 12, 2024

Thank you for your feedback on the app! 🌟 We're thrilled to hear that you find it amazing and that it makes everything so easy for you. It's great to know that our support team was super helpful in getting you set up and making everything simple and straightforward. Your recommendation is much appreciated! If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you! 😊📲

April 1, 2024

Joyce helped me remove the brandmark as well as immediately setup a new custom domain for the return & exchange portal. She also told me any information that I needed and in my case it was related to any hidden costs for using the app, which she has assured me that there is no fee or anything. I am excited to build a relationship with Synctrack and take advantage of its features.

Ascending Lifters
United States
22 minutes using the app
Synctrack replied April 2, 2024

🌟 We're thrilled to hear about your fantastic experience with Joyce! 😊 It's great to know that she was able to assist you promptly and efficiently by removing the brandmark and setting up a new custom domain for your return & exchange portal. 🛠️ Additionally, it's wonderful to hear that she provided you with all the necessary information, including reassurance about any potential hidden costs associated with the app. Rest assured, there are no fees or hidden charges! 💰 We're excited to build a lasting relationship with you and help you make the most of Synctrack's features. If you ever need further assistance or have any questions, feel free to reach out. We're here to support you every step of the way! 🚀

June 1, 2024

Minna was great! Super helpful and empathetic. Best customer service I have received every using a Shopify app

Acaso Inc.
United States
17 minutes using the app
Synctrack replied June 7, 2024

We're thrilled to hear that Mina provided you with such exceptional service! 😊 Being helpful and empathetic is what we aim for with every interaction. 💬 We'll be sure to pass along your kind words to Minna! 🌟 Thanks for choosing our app, and if you ever need assistance in the future, don't hesitate to reach out. Happy using the Synctrack Returns & Exchanges app! 🛍️

April 26, 2024

great app and service! helped me alot!!

OULUMI
Canada
16 minutes using the app
Synctrack replied May 3, 2024

Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍

September 25, 2024

vincent was gooddd!!!

Yesterday
United Kingdom
37 minutes using the app
Synctrack replied September 27, 2024

Thank you for your feedback! 🌟 We're glad to hear that Vincent provided you with great assistance while using the Synctrack: Returns & Exchanges app. If you need anything else, feel free to reach out—we're here to help! 😊🙌

April 18, 2024

thanks I love the app

Humanoid Club
United States
13 minutes using the app
Synctrack replied April 22, 2024

We're so glad to hear that you love the Synctrack Returns & Exchanges app! 🎉 Thank you for taking the time to leave us this lovely feedback. We strive to make our app as user-friendly and efficient as possible, and it’s wonderful to know we’re hitting the mark. If there’s anything more we can do to enhance your experience, please let us know. Your satisfaction is our priority! Enjoy using the app, and thank you for choosing us! 🌟👍