Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (117)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining the returns and exchanges process, highlighting its ability to handle complex workflows and automate inventory updates. It offers extensive customization, including personalized return pages and automatic email notifications. The app integrates smoothly with Shopify and other platforms, and its customer support is noted for responsiveness and effectiveness in resolving issues, making it a recommended tool for managing returns efficiently.

October 14, 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

The Musk
India
7 days using the app
Synctrack replied October 15, 2024

Hello there,

We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve.

Thank you for your patience and understanding.

Best regards,
Kaylee

July 24, 2024

Very good software, the customer service staff is very good to take the initiative to help me solve problems, the design of the software is very good for my business commission is very helpful

U-TIMES Hair
China
About 5 hours using the app
Synctrack replied July 30, 2024

Thank you for your review! 😊 We're delighted to hear that Synctrack Returns & Exchanges app is meeting your needs and that our customer service team was proactive in solving your issues. If you need any further assistance, please don't hesitate to reach out. 🌟

July 10, 2024

Amazing app, makes everything so easy. Support was super helpful in getting me set up & made everything simple and straightforward. I would definitely reccomend this app

Anxious Ghost Apparel
United States
25 minutes using the app
Synctrack replied July 12, 2024

Thank you for your feedback on the app! 🌟 We're thrilled to hear that you find it amazing and that it makes everything so easy for you. It's great to know that our support team was super helpful in getting you set up and making everything simple and straightforward. Your recommendation is much appreciated! If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you! 😊📲

September 17, 2024

Great customer support and app. Very helpful and effective.

Apricité Studios
United Kingdom
4 months using the app
Synctrack replied September 19, 2024

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

December 19, 2024

Great Support

Spykar Shoes
India
3 months using the app
Synctrack replied December 23, 2024

Thank you for your feedback! 😊 We're glad you had a great experience with the Synctrack: Returns & Exchanges app support team. 💖 Let us know if there's anything else we can assist you with! 🚀🌟

August 13, 2024

Very helpful and prompt customer service. I appreciate it very much!

VEITA Jewelry
United States
About 1 month using the app
Synctrack replied August 20, 2024

🌟 Thank you for your kind words! We’re thrilled to hear that you found our customer service for the Synctrack RMA Returns app to be very helpful and prompt. 🙌

We appreciate your feedback very much! If you need any further assistance, we’re always here to help.

September 27, 2024

er handige app, alles word al voor je klaar gezet en de klanten service reageert snel!

Toolix
Netherlands
About 1 month using the app
Synctrack replied October 2, 2024

Bedankt voor je geweldige feedback! 🌟 We zijn blij om te horen dat de Synctrack: Returns & Exchanges app handig voor je is en dat alles al voor je klaargemaakt wordt. 😊 Fijn dat onze klantenservice snel reageert! Als je nog meer hulp nodig hebt, staan we altijd voor je klaar! 💬✨

August 7, 2024

Customer service is fantastic! Simple to apply. I'm glad I selected this app.

Rosely & Ruth
United States
About 2 hours using the app
Synctrack replied August 8, 2024

🌟 Thank you for your fantastic review! We're delighted to hear that you're pleased with the Synctrack Returns & Exchanges app and found the customer service to be exceptional. 😊 We're glad you chose our app! If you need any further assistance, we're here to help.

June 19, 2024

The technical support for this app is outstanding! They are very helpful and quick to resolve any issues. The app works very well, meeting all my needs. A special shoutout to Lynn for her exceptional assistance. Highly recommended!

SmartPulse Store
United States
2 months using the app
June 10, 2024

Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!

Lizard Thicket
United States
About 1 month using the app
Synctrack replied June 13, 2024

Thank you for your wonderful review! 😊 We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. 🌟 We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!