Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reviews (131)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the returns and exchanges process, noting its automated tracking and customizable policies that enhance inventory management. The app features a user-friendly interface, easy integration with e-commerce platforms, and a customer-managed return portal. Merchants also appreciate the customizable branding options and automated email notifications that keep everyone informed. The support team, including members like Lynn, Tracy, and Vincent, is frequently praised for their quick and effective assistance.

May 20, 2024

Tracy is very kind.
Even though I made various inquiries, they answered kindly.
They solved everything I inquired about.
It's not difficult to use the app and it's easily configured.

andar JAPAN
Japan
About 7 hours using the app
Synctrack replied May 25, 2024

🌟 Wow, Tracy sounds like a superstar! 🌟 We're so glad she could help you out with all your inquiries. 😊 The Synctrack Returns & Exchanges app aims to be user-friendly and easy to configure. Thank you for the fantastic feedback! 🚀✨📦

February 22, 2024

Helped me quickly with my questions. I have to do something on my end but Vincent directed me to the resource quickly for me to try later.

The Modern Farmhouse
United States
3 months using the app
Synctrack replied February 25, 2024

Fantastic to hear that Vincent could quickly assist you with your questions! 🌟 If you ever need further guidance or have more questions while trying out the resources, don't hesitate to reach out. We're here to help whenever you need it! 😊🚀 #QuickAssistance #CustomerSupport 🌐💡

May 31, 2024

Great customer support. Very responsive and quick to resolve issues.

Corproware
United States
6 days using the app
Synctrack replied June 7, 2024

We're thrilled to hear you've had a great experience with our customer support! 😊 Providing quick and responsive assistance is what we strive for. 💬 If you ever encounter any more issues or have questions, feel free to reach out - we're here to help! 🌟 Thanks for your support, and happy using the Synctrack Returns & Exchanges app! 🛍️

June 10, 2024

Fantastic App, Quick Setup and support team is very helpful. App setup done in couple of minutes

Niche Alley
India
About 1 hour using the app
Synctrack replied June 13, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you found Synctrack Returns & Exchanges app quick to set up and our support team very helpful. 🌟 We're glad the setup was done in just a couple of minutes!

November 26, 2023

I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution.

CARDWELRY
Canada
26 days using the app
Synctrack replied November 27, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

May 2, 2024

Customer service is quick and yes to understand with instructions!!!!!

Adanya Boutique
United States
About 2 months using the app
Synctrack replied May 4, 2024

That's wonderful to hear! 🌟 We're so glad that the customer service for Synctrack Returns & Exchanges app was able to provide you with quick and clear instructions. Your feedback is much appreciated, and we're here whenever you need us. Thanks for choosing Synctrack Returns & Exchanges app! 📦👍

June 4, 2024

awesome app and support team is great!

SCHWASS
Germany
3 days using the app
Synctrack replied June 7, 2024

We're thrilled to hear you're loving our app and that you've had a great experience with our support team! 😊 Providing awesome service is what we're all about. 💬 If you ever need anything else or have questions, feel free to reach out - we're here to help! 🌟 Thanks for your support, and happy using the Synctrack Returns & Exchanges app! 🛍️

March 7, 2024

Chat answered right away and was able to help me. I needed to make 'Return Requests' my words. Niel showed me where to go so I can edit their template. That was easy and fast also. How rare. Thanks, Synctrack.

Shop Cailey
United States
5 days using the app
Synctrack replied March 8, 2024

🌟 Kudos to Synctrack Returns & Exchanges! 🚀 We're delighted to hear that our chat support, especially Niel, responded promptly and provided the assistance you needed for 'Return Requests.' 🔄 Your mention of the ease and speed in editing templates is fantastic. We appreciate your kind words and are here to make your experience exceptional. Thanks for choosing Synctrack! 💖📦 #SynctrackSuccess #TopSupport #CustomerSatisfaction 🌟🛠️

April 25, 2024

Nila came in like a livesaver from battlefield 2 and helped me with the custom domain,

AutoCare
Sweden
17 days using the app
Synctrack replied May 3, 2024

It sounds like Nila really came through for you! 😊 We’re thrilled to hear that she was able to help with your custom domain setup like a true lifesaver. Thanks for sharing your positive experience. If you need any more assistance as you continue to set up and use your services, remember that we're just a message away. Happy to have you with us! 🌟🚀

October 3, 2024

schnelle antorten und zuverlässig

PinePads
Germany
About 3 hours using the app
Synctrack replied October 9, 2024

Vielen Dank für dein tolles Feedback! 😊 Wir freuen uns, dass du mit den schnellen Antworten und der Zuverlässigkeit der Synctrack: Returns & Exchanges App zufrieden bist! 🌟 Wenn du weitere Unterstützung benötigst, sind wir jederzeit für dich da! 🚀💙