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Make returns and exchanges to reduce costs. Faster returns, retain customers and recapture revenue
Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges.
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
- Branded return portal & Automated notification to keep customer updated.
- Refund to store credit, gift card, discount code or original payment method.
- Automatically approve return & exchange requests, refunds and restocks
- Integration with Shippo, Easypost, Fedex,... to create return shipping labels
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Labels and packaging
Managing shipments
Launched
March 13, 2023
Languages
English
Categories
Works with
FedEx, Shippo, Easypost, Store Credit, Gift Card, ShiprocketPricing
Starter
Free
- Unlimited requests
- Branded returns page
- Email notification
- Return labels
- Basic refunds & exchanges
- Return reasons and policies
- Support 24/7
Professional
$11.99 / month
or $129.48/year and save 10%
- All Free features
- Branded returns page
- Custom subdomain
- Return fee
- Refund to discount code
- Exchange for a different variant
- Priority support
Premium
$39.99 / month
or $383.88/year and save 20%
- All Pro features
- Automatic returns approval
- Shopify sync
- Refund to store credit
- Exchange for other products
- Bonus credit
- Feature request
Starter
Free
- Unlimited requests
- Branded returns page
- Email notification
- Return labels
- Basic refunds & exchanges
- Return reasons and policies
- Support 24/7
Professional
$11.99 / month
or $129.48/year and save 10%
- All Free features
- Branded returns page
- Custom subdomain
- Return fee
- Refund to discount code
- Exchange for a different variant
- Priority support
Premium
$39.99 / month
or $383.88/year and save 20%
- All Pro features
- Automatic returns approval
- Shopify sync
- Refund to store credit
- Exchange for other products
- Bonus credit
- Feature request
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (92)
Just had the best proactive service from the Team at Synctrack. very helpful reviewing my settings to ensure the return reflects appropriately for the customer.
Thank you for your wonderful feedback! We're thrilled to hear that the Team at Synctrack provided you with proactive and helpful service, ensuring that your return settings are just right for your customers. 😊🌟
Really quick and easy to use. There are sometimes error's but the team fix them right away
⚡️ Thanks for the feedback! We're glad you find the Synctrack Returns & Exchanges app quick and easy to use. 😊 While errors can happen, our team is always ready to fix them right away. 🚀🔧📦
The technical support for this app is outstanding! They are very helpful and quick to resolve any issues. The app works very well, meeting all my needs. A special shoutout to Lynn for her exceptional assistance. Highly recommended!
good app. good functionalities for exchange and return.
🌟 Thank you for the kind words! We're thrilled to hear you find Synctrack Returns & Exchanges app good and functional for exchanges and returns. 🚀 Keep enjoying seamless returns! 💪📦
Easy to use and install, and has helped us streamline our returns process. We ran into a few issues with the app, but support has been very quick to respond and helpful in resolving the issues. Would recommend!
Thank you for your wonderful review! 😊 We're glad to hear that Synctrack Returns & Exchanges app has helped streamline your returns process and that you found it easy to use and install. 🌟 We apologize for any issues you encountered, but we're pleased our support team could quickly respond and resolve them for you. Your recommendation means a lot to us!
Support
Synctrack can answer any questions you have about Synctrack Returns & Exchanges.
Resources
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