Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Rating
5.0 (119)
Developer
Synctrack

Faster returns and exchanges to reduce costs, retain customers, and recapture revenue on returns

Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges.

Synctrack: Returns and Exchanges ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges. more
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
  • Branded return portal & Automated notification to keep customer updated.
  • Refund to store credit, gift card, discount code or original payment method.
  • Automatically approve return & exchange requests, refunds and restocks
  • Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
Highlights
Popular with businesses in United States

Languages

English

Works with

FedEx, Shippo, Easypost, Shiprocket, Australia Post, Delhivery

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, In-store returns, Gift cards, Store credit, Gift returns, Discount code

Return management

Automated approvals, Return portal, Custom policies, Non-returnable items, Return windows, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates, Customer blocklists, Analytics

Labels and packaging

Label creation, Packing slips, Return labels, Delivery dates, Order sync, Multi-language, Shipping rates

Managing shipments

Order sync, Real-time tracking, Email notifications, Order updates

Pricing

FREE

Free to install

Unlimited return requests

  • For small enterprise
  • Unlimited requests
  • Branded return page
  • Notification
  • Return labels
  • Basic refunds & exchanges
  • In-app create returns

PROFESSIONAL

$9.99 / month

or $96/year and save 20%

Unlimited return requests

  • For basic stores
  • Exchange for different variant
  • Multi-language
  • Custom subdomain
  • Return/Exchange fee
  • Refund discount code
  • Onboard training

7-day free trial

PREMIUM

$25.99 / month

or $250/year and save 20%

Unlimited return requests

  • For medium/large enterprise
  • Auto approval
  • Smart exchange
  • Shopify sync
  • Store credit
  • Exchange for other products
  • Bonus credit
  • CNAME

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (119)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, customization options, and excellent customer support, with team members like Lynn, Tracy, and Vincent receiving specific commendations. It features automated processes like automatic emails and a self-service return portal that streamline returns, reduce workload, and enhance customer experience. The app integrates seamlessly with e-commerce platforms for efficient inventory management and offers a cost-effective solution with a free or generous plan, significantly benefiting merchants by simplifying returns and exchanges.

September 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Spoiled Me Rotten
United States
5 months using the app
Synctrack replied October 2, 2024

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

September 2, 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Window Shopping
South Africa
4 months using the app
Synctrack replied September 8, 2024

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

July 25, 2024

The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.

Marie & Seema
Germany
About 2 months using the app
Synctrack replied July 30, 2024

Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!

Support

Synctrack can answer any questions you have about Synctrack: Returns & Exchanges.

Developer

Synctrack

18/11 Thai Ha, Ha Noi, 70000, VN

Launched

March 13, 2023 · Changelog

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