OMNI Memberships & Loyalty CRM
- Pricing
-
From $49/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (18)
- Developer
- Wave Commerce
Featured images gallery
Loyalty Program & membership CRM features for member recruitment, VIP discounts & sales boosting!
OMNI goes beyond the standard 'points' experience by offering an advanced rewards engine to deliver context-driven rewards and offers at the right time, on the right channel, to boost member engagement and create new sales. OMNI offers innovative features to not only build a bigger member database, but also engage and retain them with new and exciting instant rewards and flow automations! OMNI unifies online + in-store (Shopify POS or other POS) memberships to unlock omnichannel CRM & loyalty.
- Advanced membership management features including VIP tiers, Paid Memberships
- More ways to reward your customers, birthday campaigns, winback flows & more!
- Automatically apply VIP tier discounts at cart, & still use discount codes too!
- Integrate with email marketing, SMS, WhatsApp and CRM tools to drive engagement
- Works with Shopify POS or with third-party POS or ERP integrations
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Traditional), and Chinese (Simplified)
Works with
- Shopify Flow
- Shopify POS
- Checkout
- Customer accounts
- Point of Sale
- Salesforce CRM
- Oracle Netsuite ERP
- Klaviyo
- ReferralCandy
Categories
Pricing
Basic
$49 / month
Starts at $49 for the first 100 orders. +$20 per 100 additional monthly orders. Custom plans available upon request.
- “My Account” loyalty hub
- Member points earning
- Redeemable rewards
- Rewards widget
- Shopify email support
- For starters (<100 orders month)
30-day free trial
Regular
$195 / month
Starts at $195 for the first 1000 orders. +$65 per 500 additional monthly orders. Custom plans available upon request.
- Everything in Basic plus,
- VIP tiers & rewards
- Grantable rewards & benefits
- Shopify POS Support
- Points campaigns
- Loyalty event (triggers)
30-day free trial
Pro
$325 / month
Starts at $325 for the first 2000 orders. +$65 per 500 additional monthly orders. Custom plans available upon request.
- Everything in Regular plus,
- Custom & paid member tiers
- Giveaway campaigns
- Multi-language support
- Advanced Klaviyo integration
- Event actions
30-day free trial
Custom
$650 / month
Starts at $650 with custom pricing on usage available
- Custom reward earning features
- Advanced mobile support
- Custom integrations
- Omnichannel integration
- Custom enterprise features
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (18)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty.
The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.
OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty.
The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more.
Highly recommend
I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills are truly impressive. Highly recommended!
Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!
I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next.
Also integrated with Shopify POS, making O2O very seamless.
Support
App support provided by Wave Commerce.
Resources
Developer
10/F (1004-05), Kowloon Centre, 33 Ashley Rd, Tsim Sha Tsui, Hong Kong, HK, 00000, HK
Launched
August 16, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store
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Edit customers
Merge customers or customer data
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View products
Product listings, products, or collections
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Edit orders
All order details
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts or store credit account transactions
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Edit your Online Store
Theme, metaobject definitions, metaobjects, or script tags in your Online Store
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Edit other data
Locations, translations, or price rules
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