Reviews (145)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing delivery and pickup, especially appreciating the ability for customers to select delivery dates. It offers extensive customization like disabling dates, managing slots, and setting order limits, boosting operational efficiency. Its ease of integration and use are also praised. The support team is noted for their quick and effective assistance via live chat and email.

February 13, 2025

We have been using this app for years. Always getting good support. Highly recommended!

Cheese Celebration
Australia
Over 3 years using the app
Appsonrent replied February 25, 2025

Thank you for your continued support and recommendation! 😊 We're thrilled to hear that you've been using our app for years and enjoying our support. If you ever need anything, we're always here to help! 🚀

June 5, 2025

Excelente servicio al cliente. Tuve un percance con el tema y me ayudaron enseguida. Muchas Gracias a Hritvi por su ayuda.

Floristería Noemi Flowers
Panama
Over 4 years using the app
Appsonrent replied June 11, 2025

Thank you so much for your kind words! We’re always here to help, and it’s great to know our customer service team was able to assist you. Please don’t hesitate to reach out if you need any further assistance. We appreciate your trust in us! 🚀

May 19, 2025

Excelent app, great support!!

Padoquinha
Brazil
2 days using the app
Appsonrent replied May 22, 2025

We truly appreciate your feedback! It's great to know that you're happy with both the app and the support. Thanks for being a valued user!

September 20, 2024

Great app and fast support.

Irodion
Netherlands
Almost 4 years using the app
Appsonrent replied February 25, 2025

Thank you for your kind words! 😊 We're glad you’re enjoying the app and our support. If you ever need any help, we're always here for you! 🚀

Edited June 26, 2025

UPDATE: The developers continue to show 5 star support...absolutely recommended!

Update: We've been using this app for FOUR years now, and it's STILL the best! The developers respond to requests in a VERY timely manner. We have many apps that we pay for...this has to be one of the top 5! It's a very simple task, but it does it perfectly!

Update: We've been using this app for 3 years now, and it's still the best. We've reached out to the developer a few times over the years, and they ALWAYS respond in a timely manner. Highly recommended.

Shopify is really all about the apps. The platform is great, but the apps are the ones that make everything better...and are tailorable to suit your specific needs.

On Time Delivery is one of those apps. It does exactly as it promises, no glitches, and super quick to set up.

And the customer service is excellent. We needed a colour change and couldn't figure it out. We used their chat function to request specific code, and they did it in less than 5 minutes.

MBGrocery
Canada
Almost 5 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

Edited February 20, 2025

(Updated Review 2025) We've been using the app for 5 years now. Professional support and friendly team. Thank you for you flexibility.

(Review from 2021) Super fast support! Within a couple of days, everything I need led was solved. Simple to use. Thanks guys.

Persa Flores
Spain
Over 3 years using the app
Appsonrent replied October 5, 2021

Thank you so much for the review! We are always here to help you with your queries.😊

July 15, 2024

Nice customer service by Mr. Majnu, prompt response and solved our problem immediately.

老行家
Hong Kong SAR
Over 3 years using the app
Appsonrent replied July 26, 2024

Thank you for your kind review! We're thrilled to hear that Mr. Majnu provided you with excellent customer service and promptly resolved your issue. Your satisfaction is very important to us. We look forward to assisting you again in the future!

June 10, 2020

Very helpful and responsive support provided by the Team. The app is also easy to comprehend and use! I have installed this for three of my sites! Well done!

the1925kitchen
Singapore
Over 2 years using the app
Appsonrent replied April 5, 2021

Thank you for your valuable feedback!

February 9, 2024

They are very kind and the plugin works well!

pacchetty
Italy
Over 2 years using the app
Appsonrent replied March 6, 2024

Thnk you for your review :-)

Edited November 6, 2022

I have been using this app for more than two years and really happy with the performance and features it offers. Had a couple of minor issues and was addressed immediately. I appreciate the professionalism of the team. Keep up the good work.

Liliyum Patisserie & Cafe
India
Over 2 years using the app
Appsonrent replied June 15, 2021

Woahhhh!!!😍Thank you very much for your valuable feedback!!!🙌🙌🙌 Keep growing and manage your deliveries with Delivery Date Schedule☺️