Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration and ease of use, effectively syncing products and orders between Shopify and OnBuy. They praise its robust customer support for being responsive and resolving issues quickly. The app is valued for automating tedious tasks, saving time, and maintaining accurate product details, prices, and inventory. The onboarding process is also noted for its supportive guidance.
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Very good support good app, the team setup a whatsapp group which was very helpful to resolve integration issues. Thanks
I found the app a little confusing but the support is fantastic and I as walked through it step by step and now I'm like a pro!
This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.
Very happy so far. Have been dealing with Geetika from support and she has been excellent, answered all of my questions quickly and is very knowledgeable. We have only just started using the app but is working as promised so far.
Great group of folks. Always on hand to help with any problems. Their response times are especially impressive. Highly recommended.
It's a fairly straight forward process but when i have needed help then It has been expertly given very quickly by Geetika. She is very knowledgeable, friendly and helpful and has even been helping me at 1am (her time) I have only just set up and still wait to see how the system works in the real world once sales start coming in and affecting inventory levels but so far I am impressed by the system and the very helpful support. Thank you.
I had a problem integrating Shopify products with OnBuy but support patiently helped me out with listing. Waiting to see how it goes with the trial.
Super easy and quick integration from Shopify to OnBuy. The CedCommerce support team are very helpful and a delight to interact with. Highly recommended, great service.
Great integration with onbuy :-) excellent support team , they will help you get everything setup correctly. Keep up the great work guys
So far so good, seems easy enough to use. Wish there was some more information in the Help section, however, the Customer Service is fast and helpful so anything I wasn't sure about was resolved.