Reviews (115)

Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization of products, prices, and inventory between Shopify and OnBuy, making it ideal for international operations. It features seamless syncing of inventory and orders, product profiling, and customizable feeds to optimize listings. The app is noted for its smooth performance post-setup and strong customer support, with staff like Geetika receiving specific praise for their helpfulness in resolving issues and enhancing app utilization.

March 26, 2021

Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you

EcoStardust
United Kingdom
11 months using the app
September 8, 2022

Amazing customer service on this app, really quick and helpful. A great all round app for selling on buy. Once you get the hang of it it's easy.

Mollie and Fred Gifts
United Kingdom
10 months using the app
Edited May 27, 2022

onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.

MuchMoreBeautyStore
United Kingdom
10 months using the app
December 8, 2021

I really like the app, the support team is very helpful, available everytime for quick response, highly recommended app

homedetail.co.uk
United Kingdom
9 months using the app
February 17, 2022

Excellent customer service and support. They are always ready to help anytime and very swift with responses and sorting out any requirements.

IC Retail UK
United Kingdom
9 months using the app
October 7, 2021

Fast support, good communication. they help by uploading all products and so safe time of the customer.
they Should Do more integrations with as many as possible marketplaces

grosband
United Kingdom
8 months using the app
March 16, 2021

I wanted to get my business onboarded on OnBuy. But, it was easier said than done in the beginning. The reason being me working alone on the project with no assistance from anyone. However, CedCommerce came to my assistance in the nick of time. And I gotta say they’ve got good support folks that’ll help you out in case of any trouble. Furthermore, the features of their Shopify app turned out to be more robust than I thought. There’s this smoothness in the transaction process through their app that syncs orders directly to my Shopify store. The price and inventory syncing are great as well.

Stop Creak
United Kingdom
8 months using the app
April 22, 2022

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

West Midland Shoe Company Ltd
United Kingdom
8 months using the app
April 30, 2021

CEDcommerce is the Best Shopify Development Company I encountered in my long experience. They have far best SHOPIFY APP & unique in market, however what standout apart from technical aspect is their Support & lightening fast reverts on the queries. OnBuy project dedicated Team at CEDcommerce went above and beyond in solving your issues.They are highly knowledgeable and best I worked with in the market. Guided me step by step for product Sync, configuration and walk-through the best strategy to move ahead. I am so impressed with this Ced-OnBuy team I will be sure to strongly recommend them to my friends & business around. It's rare you get such great live support these days, Makes Life easier for us. Happy to be a customer :)

Technology Outlet
United Kingdom
8 months using the app
May 19, 2021

The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.

Medi Grade
United Kingdom
7 months using the app