Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration and ease of use, effectively syncing products and orders between Shopify and OnBuy. They praise its robust customer support for being responsive and resolving issues quickly. The app is valued for automating tedious tasks, saving time, and maintaining accurate product details, prices, and inventory. The onboarding process is also noted for its supportive guidance.
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Despite a few issues caused by OnBuy themselves rather than the app developer, support has been very good. Would certainly recommend it for sellers looking to use this channel.
Customer service is extremely good. They are very happy and try to work with you as best they can. well done.
Very pleased with the help I got. I got quick solutions for everything and the communication was really good as well.
We are selling on many marketplaces, using many apps. This one working fantastic. But the best thing is a customer service/support. They are available 24h on chat. Quick response, they are able to replay for all my questions straight away. Fantastic. Great job. Thanks a lot.
Summaiya has beeen really helpfull in helping us set everything up.
We just started using the app, but until now we are really happy with how things went.
Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you
Amazing customer service on this app, really quick and helpful. A great all round app for selling on buy. Once you get the hang of it it's easy.
onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.
I really like the app, the support team is very helpful, available everytime for quick response, highly recommended app
Excellent customer service and support. They are always ready to help anytime and very swift with responses and sorting out any requirements.