Reviews (118)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and ease of use, effectively syncing products and orders between Shopify and OnBuy. They praise its robust customer support for being responsive and resolving issues quickly. The app is valued for automating tedious tasks, saving time, and maintaining accurate product details, prices, and inventory. The onboarding process is also noted for its supportive guidance.

October 7, 2021

Fast support, good communication. they help by uploading all products and so safe time of the customer.
they Should Do more integrations with as many as possible marketplaces

grosband
United Kingdom
8 months using the app
March 16, 2021

I wanted to get my business onboarded on OnBuy. But, it was easier said than done in the beginning. The reason being me working alone on the project with no assistance from anyone. However, CedCommerce came to my assistance in the nick of time. And I gotta say they’ve got good support folks that’ll help you out in case of any trouble. Furthermore, the features of their Shopify app turned out to be more robust than I thought. There’s this smoothness in the transaction process through their app that syncs orders directly to my Shopify store. The price and inventory syncing are great as well.

Stop Creak
United Kingdom
8 months using the app
April 22, 2022

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

West Midland Shoe Company Ltd
United Kingdom
8 months using the app
April 30, 2021

CEDcommerce is the Best Shopify Development Company I encountered in my long experience. They have far best SHOPIFY APP & unique in market, however what standout apart from technical aspect is their Support & lightening fast reverts on the queries. OnBuy project dedicated Team at CEDcommerce went above and beyond in solving your issues.They are highly knowledgeable and best I worked with in the market. Guided me step by step for product Sync, configuration and walk-through the best strategy to move ahead. I am so impressed with this Ced-OnBuy team I will be sure to strongly recommend them to my friends & business around. It's rare you get such great live support these days, Makes Life easier for us. Happy to be a customer :)

Technology Outlet
United Kingdom
8 months using the app
May 19, 2021

The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.

Medi Grade
United Kingdom
7 months using the app
October 13, 2021

We are new to OnBuy and we wanted a solid connection from Shopify. We use CedCommerce for Fruugo and Amazon so it was a no brainer. Easy to hook up your account and great customer service.

Henry George Menswear Ltd
United Kingdom
7 months using the app
May 20, 2021

I used this app to sell our products. The customer support is wonderful, always ready to help and solve any problem.

DREAMON
Lithuania
7 months using the app
June 1, 2021

I solve my issue in 5minutes , Super and fast service ., well explain and really good. keep it up .happy

Backdeals
United Kingdom
7 months using the app
February 5, 2021

Use the app to upload to my on buy account. I'm not at all technical and would have given up if it wasn't for the excellent customer service who are there to assist and guide me every step of the way. Amazing service very responsive to all my queries many thanks for all your help

Louise's Party Deals
United Kingdom
6 months using the app
March 23, 2021

Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!

Little Lord & Lady
United Kingdom
6 months using the app