Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

September 29, 2021

The support team is fantastic. Patricia helped me out so much, I can't thank her enough. She answered all of my questions and even went out of her way to find how she can go about extra customizations that I wished to have. Thank you so much guys!

Igloo Spa
United States
Over 2 years using the app
July 22, 2022

Fab app, great support. Love how it has all the essential e-commerce features. Must have as a Shopify user! :)

Ultimate Shopping Lounge
United Arab Emirates
Over 2 years using the app
October 28, 2021

Fantastic customer support, very intuitive app to use. Overall an amazing experience - I would recommend this to everyone!

RIPR
Canada
Over 2 years using the app
November 23, 2021

Excellent app and great support - their customer service team was very helpful in getting everything set up!

August Society
Singapore
Over 2 years using the app
March 5, 2021

Great app! Works perfectly for what we need! Pauline was a wonderful help in customer care when had any questions or concerns.

Valerie Beverly Hills
United States
Over 2 years using the app
October 4, 2021

The team did a great job with my request to have a clickable banner at the top of my website that takes the customer to the subscribe pop up. Thank you!

Emilia Rose Art Eco Yoga Mats
Australia
Over 2 years using the app
August 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Lufi & Friends
United States
Over 2 years using the app
February 10, 2020

I am pretty new to PF however it is really easy to use and the customer service folks exceed expectations. I added this to my store to offer discounts and capture leads. Makes me look tech savy and cutting edge. So far so good!

Throws To Go
United States
Over 2 years using the app
November 24, 2022

The customer service is great and I'm very pleased with the chat that they have. You can get assistance at any time of the day and it's really helpful when I'm working in the middle of the night.

Kitty Up
United States
Over 2 years using the app
October 10, 2022

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Catlin Naturals
United States
Over 2 years using the app