Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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Update 22.12.24 - both stores have now been refunded and they are working on a solution to automatically unsubscribe from app after deleting it from store. Currently you have to press a button before deleting app to stop charges from being made post deletion.
Used App on 2 of our websites and uninstalled it on 21 Nov - was still charged on 1 Dec for the use of it. Wrote to support for help with refunding the incorrect charge and no reply.
With all the great reviews, I expected a lot more from this app. It's missing many features, like an actual workflow rather than one-off automation. At first glance it looks like there are many email templates, but they're created in a way that you can't easily edit key visual elements to match your store's branding. Key elements are images rather than editable shapes, so instead you're either left with a template that doesn't match your brand at all or you have to delete the parts of it that made it unique. The spin wheels are the same way.
It has potential! But for now it's just not an efficient enough solution.
User friendly, but expensive......................................................................
Thank you!
good application overall but many problems recently! Settings always require change. Very embarrassing.
Their claim used to be "We offer a Free Forever plan". Reality was that "forever" would have ended very few months later.
The following was my first review:
The App itself is very intuitive and easy to use, even if with many features.
The support is definitively great!
Purtroppo a questa app manca la cosa più importante per l'aumento delle conversioni. Non esiste la possibilità di segmentare il pubblico per inviare campagne personalizzate come ad esempio l'invio di sconti a chi non ha mai effettuato l'acquisto, oppure avere un segmento di clienti vip a cui mandare promozioni speciali.
The customer service is outstanding she walked me through everything i had no knowledge of any of this and she just made it so easy thanks jesse