Reviews (2,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its effectiveness across various languages and time zones.
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ONE has been a game-changer for my business. Their customer service is exceptional! Always responsive, knowledgeable, and ready to help whenever I need it. The tools have been instrumental in driving customers into my sales funnel, boosting engagement and conversions. I highly recommend this app to anyone looking to streamline their email and SMS marketing with excellent support.
First of all the customer service is AMAZING! I chose one of the busiest times of the year to use this app, and I had a few issues with getting my subscribers in properly (something on my part) Rissa and Lou have been so helpful! I've never had a company respond back almost immediately at night, let alone on Thaksgiving Day in order to make sure my sms were going out properly!
Over all everything has been extremely easy to set up and I would highly recommend!
I recommend this app, especially because of its professional customer support, which always effectively resolves my issues.
incredible service and amazing app to use to boost sales and sign ups :)
Melhor aplicativo para pop up!!
Excelente suporte também, parabéns pessoal
This thing has it all - probably more than I need! A lot of it is really intuitive, but even if you find yourself stuck, the customer service is excellent. I had a question and was quickly helped by Rissa. Not only did Rissa sort out my issue, but also went above and beyond by delivering additional elements to me that I thought I'd have to go outside to another third party to get. I've just started delving into this app, but I'm looking forward to figuring out everything it can do!
the one，I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!
Amazing customer service. Super fast to respond and both helpful and cunning. Will choose one before their competitors like loox any day of the week.
I highly recommend the ONE app to anyone interested in updating their marketing plan. We started with them recently and I have been extremely pleased with their service. Their customer service has helped me anytime that I have questions about the app and they never hesitate to respond, no matter what time we reach out to them.
Excellent support and prompt service.