Reviews (2,484)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.

November 28, 2021

This my second year using this app. The first year I used only the sales wheel option which is free and set it up myself it was fairly easy. This year I added email to it which was a bit more complex but worth it and Patricia in customer support was EXCELLENT and patiently walked me through each step. I am seeing results and after Holiday Season am seriously considering the paid options because of her Customer Service. The app integrates well with Shopify and does everything. Can’t wait to see what else it can do.

Premier Estate Gallery
United States
Almost 3 years using the app
December 8, 2021

I love this app, it helped me to create different campagnes which catch customer's eye, I always find the help needed in instance. recommend it 1000%

Nine6ixe
Canada
Almost 3 years using the app
September 16, 2021

Our team finds this app to be professional and user friendly. The customer support team is very quick and responsive.

Orion
Canada
Almost 3 years using the app
January 28, 2022

The support team is really helpful. In addition, the app is relatively easy to use. So far, I'm happy with this app.

Confidence Socks USA®
United States
Almost 3 years using the app
March 18, 2021

This is the second store I am using this app on, and I am once again very happy with not only the app, but the unbelievable customer support team!

Multi Panel Art
United States
Almost 3 years using the app
January 13, 2022

I really like this app. It is simple, robust, attractive, and user-friendly. If you need help along the way, their customer service replies very quickly.

Danny Gordon Art
United States
Almost 3 years using the app
December 30, 2021

Superb service! I was on a free plan and did not expected the level of support I got from the team. They really wanted you to grow with them.

RUNAPY
Philippines
Almost 3 years using the app
January 21, 2022

Great app, easy to setup, and a lot of themes to choose. Excellent customer support, always very helpful and easy to communicate.

Reboost
United Kingdom
Almost 3 years using the app
November 4, 2021

I am using the ONE app for a coupon campaign, it's allowing me to easily manage a campaign in two languages. I had some problems and contacted their support team who immediately responded and not only fixed my problems, but helped me with other topics. Ann from support was a great help, efficient and friendly! I highly recommend

coocoon.eu
Belgium
Almost 3 years using the app
February 10, 2022

I just downloaded this app to add a pop up to my site and was a bit overwhelmed with all the options as there are so many! However Samantha on the live chat customer service was so helpful and talked me through everything and even checked it over for me before I made it live on the site to make sure everything was all good. Best customer service I've ever received for an app! I will definitely be using this app a lot and I can 100% recommend! Thank you!

AUSCENTIC
United Kingdom
Almost 3 years using the app