Reviews (2,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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I enjoy this app. The possibility of conversions is endless. I haven't used the app much as I am new to the platform, however, so far so good. I experienced great customer support from "Rosy" as well, she offered assistance even when I did not ask for it! 5 stars for me on customer support alone!
Just love this app, had a great time with Sofia today, she was so easy to chat with and very helpful and supportive, thank you so much Sofia. You're amazing. I'll give u a 5 star
Amazing customer support I needed help with setting up a custom email domain and Rissa came to the rescue via the live chat and walked me step by step and answered all the questions I had. Best app in the galaxy
Best customer service ever!!!! We were having problems with the pop-up not displaying. Kate resolved the problem quickly and made other recommendations. Also, she was so patient with us and did not rush us through making the changes.
Powerful social proof app especially that is free! Truly makes my site have that feeling of excitement while building confidence in my visitors to purchase. This app even offers a gamified email popup, all the essentials you need to increase conversions! Most importantly, Proof Factor's customer support is top notch, patient, very professional and prompt.
You cant get any better than ONE! The best app ever. Super affordable and easy to use. Customer service are always there to help,
Super helpful, exactly what I needed! They are whizz's at setting things up for you. I wish more companies had this type of support.
From installing to creating my first pop up it took me only a few minutes. After publising I instantly got a message from support and it was Maya. She reviewed my pop up and assisted me with small things I have missed. WHAT A FRIENDLY person! Oh my gosh sometimes you need friendlyness on the other side of the line to give you that extra boost! What an amazing team! Thanks Maya for your effort and for being so lovely!
The support team was awesome, they walked me through how to set up all their plugins and really took the time to make sure My store looked good. She even helped me incorporate my bran color scheme into the pop ups!
Ariana, you are our 500th Review!!! Thanks for choosing us!
Your popup design is out of this World! We just have to finish setting up your SMS marketing flows to deliver incredible SMS text messages. Reach back out and we will get that out too!
Cheers,
Ann & Pauline
We've been using the pop up email subscription feature for some time now and we just discovered more services of theirs we want to take advantage of. We reached and they have been able to help us with ease! Lets see how it keeps going but so far we're pretty happy with the app and customer service