Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 17, 2022

I started using ONE and the most amazing thing is that it is complete free. That helps a lot small business like us. Support is fantastic and there a lot of features. One small problem is that using multiple languages at your store is that those apps can't provide that well. It doesn't really matter at the end.

Wølmark Finland
Finland
8 months using the app
June 29, 2022

Thanks to MAYA*****
OK so used app for newletter then ckecked other apps I came BACK!
1rst day i had someone there very clear explanation i set up a nice newletter with loads of options then, came back for promotionnel pop up letters with maya and OMG excellent work in english and french i was with her allday as i worked with my kids..! She had brilliant suggestions and help to i like the way we recommend the developpers to add on stuff!! And guess what Im coming back again i need to promote b'days now! Love the team!!

AmazoniaDirect
France
8 months using the app
May 21, 2020

Thanks ANN.The best customer service I've ever had! Thank you one by one to help me to complete the setting.

YOYOIPRO
Canada
8 months using the app
June 3, 2022

I used this app to create pop-ups for my website and I must say I am extremely impressed with the customer service! Rosy was excellent and attentive and helped me create the most beautiful pop up! Thanks Rosy, you are a legend. <3

Ocean Embrace
Australia
8 months using the app
October 31, 2022

I had a small issue I could not figure out (template not saving in email campaign). I hopped on the online support chat and got a response within minutes. The issue was fixed within 20 minutes, and everything has worked great since! Great app, and great customer service!

Vintage Valley Clothing Co.
United States
7 months using the app
November 5, 2019

very good service and so cool of that app...........................................................

Huepar
United Kingdom
7 months using the app
June 17, 2022

I downloaded ONE for the PopUp feature to capture visitor emails. The app was very easy to install and packed with features. Trish at ONE was there with me every step of the way and made recommendations so I had the best setup possible.

Harlenquest.com
United States
7 months using the app
August 18, 2022

Great service from Rissa! I like the layout of all the different apps and they are all really easy to use.

Mirada De Amor
United Kingdom
7 months using the app
July 17, 2020

ottima app. divertente ed intuitiva
Personale assistenza molto disponibile e gentile,
la consiglio vivamente!!

NOUR COSMESI
Italy
7 months using the app
September 20, 2022

This is an amazing app and the team and customer service is beyond anything I have received with a shopify app. Jessica completely custom made my pop-up exactly as I had designed it in illustrator. I was sooo impressed. Nothing was a hassle. So happy I found them

Perfect Print Co
Australia
7 months using the app