Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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Great customer service. Patient and kind. Very helpful. Have helped us generated much revenue. Good work.
I have used this app for months and each time I came across an issue, the customer service representative will always be there to help.
Above all - great and personal service. Thank you Ann.
As for the app itself - just right to the point. Simple setup, and very intuitive.
Highly recommended.
You can see it here:
https://kori-design.online/
So far so good! super easy to set up and I cant wait to see how the sales improve from this app! :) The support team was very helpful as well. thank you!
The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to being with them as they grow based on customer feedback.
Had an issue, customer service responded instantly and solved it. No complaints at all with that. Interface is a little bit complicated at first but once you get familiarised it make sense
This app is really great. There's so many different options and configurable things to set up. I'm I opened up the live chat for some support and talked to Patricia. She was very patient with me and all the questions I had. App seems to awesome so far. Just from the free plan, I'm surprised how many different things I can change. Highly recommend.
The customer service response was excellent, quick and friendly. Great email marketing service, great recommendation, everything is great.
Kate was fantastic! All my questions were answered. She spent a very long time working with me today and was knowledgeable and very patient.
I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way.
The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help.
In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.
The software and its features are really good and very straight forward, but the support service is out of this world. They are instantly ready to jump at your problem and help you in the quickest and easiest way possible!