Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 11, 2022

This is an amazing App with top of the line customer service. Lou was so helpful and knowledgeable. Looking forward to collect hundreds of subscribers. Just regret I didn't install it before.

Carla Mancini Handbags
United States
7 months using the app
November 10, 2020

I love this app! It's user friendly and simple to use. As someone who gets overwhelmed with new things I could say this app didn't overwhelm me one bit. It's straight to the point and that's what I love.

Baciami lips
United States
7 months using the app
December 10, 2021

All I can say is WOW! This app is superb! Has everything you need to capture emails, sms etc. Honestly I haven't even looked at all of the features (because there so many) but so far its amazing and more than I could ask for. The support team is second to none, best service EVER! Big shout out to Kate! She understood my enquiry and helped me every single step of the way! So patient, kind and communication was lightning speed! She even recommended me so many ways to improve site navigation using their tools and I really couldn't thank her enough. She also coded a few bits to suit my website. Don't second guess if you want to use this app! There wont be anything better I tell ya! Thank you team!

anotherdose
United Kingdom
7 months using the app
June 29, 2021

These guys are just AMAZING! If you struggle with being technical, these guys will go out of their way to talk it through with you step by step whilst being really friendly and down to earth like real people should be. Kate is an outstanding member of the team and has supported me every time to get what I want to achieve. Thank you to you all!

The Wax Batch Company
United Kingdom
7 months using the app
June 7, 2022

Super schnelle Integration und großartige Hilfe per Chat Funktion. Die Designs sind auch sehr ansprechend.

Schwesterherz & Küchenliebe
Germany
7 months using the app
August 29, 2022

The customer service is prompt and helpful. A special shout out to Rosy for her helping me with my request.

Bed&Butter
Australia
7 months using the app
May 23, 2021

I had really good service from Pauline when I had issues with the app. Their customer service is amazing!

Lucerna
Canada
7 months using the app
ONE replied May 25, 2021

Hii Manikka,

Pauline here. I’m glad to be able to help with the browser issue, now that the email automation is working we hope to see you get it live soon. Also, we highly recommend combining sms texting with email while ensuring you are not overwhelming customers. Should you ever need any assistance during the setup, ping our 24/7 Support Team!!

Very pleasant working with ya ;),
Cheers

July 22, 2022

very good app in one app all feature available and customer support is very good. everyone should use this app

SORRYCASH
India
7 months using the app
April 2, 2021

Aplicativo maravilhoso, recursos incríveis e ainda nos disponibilizam uma conta inicial com praticamente todos os recursos maravilhosos, sem contar que o suporte é maravilhoso e rápido! Obrigado...

Loja Egomes Digital
Brazil
7 months using the app
September 19, 2022

I'm still very new to ONE but I've really appreciated the support provided by the team - so helpful and quick to help when I need it

Wrap&Go
New Zealand
7 months using the app