Reviews (2,485)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.
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The customer service response was excellent, quick and friendly. Great email marketing service, great recommendation, everything is great.
This app is really great. There's so many different options and configurable things to set up. I'm I opened up the live chat for some support and talked to Patricia. She was very patient with me and all the questions I had. App seems to awesome so far. Just from the free plan, I'm surprised how many different things I can change. Highly recommend.
Kate was fantastic! All my questions were answered. She spent a very long time working with me today and was knowledgeable and very patient.
I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way.
The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help.
In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.
The software and its features are really good and very straight forward, but the support service is out of this world. They are instantly ready to jump at your problem and help you in the quickest and easiest way possible!
GREAT APP! Very helpful team. Quick response time from the live chat. They were able to assist me with any question I had.
Great App. Easy to use. I was looking for an app that could do Email marketing and upsell my products at the same time. This is the app I choose. I am glad I did.
This is the best user-friendly app to help convert customers visiting to become patrons! Trish who was the live support chat team member helped me to customize everything to suit my website! Including the games wheel pop up the layout and the emails including my own images and logos, etc. Highly recommend this app
Like this app, especially their technical support. Highly recommend it. I usually ask them help me to customize some popups style, very helpful.
Incredible support team! Thanks to Rissa for aaalllll the time she spend with me helping me with my pop up window!