Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

October 22, 2023

For now I can't say anything wrong word about this app - is has all features that you might need about upsell, discount codes etc., and what is really important - support team is amazing. I was able to easily connect to chat in couple minutes, and get all needed help (for example change of triggers size for desktop/mobile version, which requires code change). Highly recommended.

Clock For Home
United States
7 months using the app
July 23, 2021

I have to say, I'm not the best with figuring things out and making them work for my business. But, the support team here is amazing, very patient, and available almost immediately when I need something. I love the interactive campaigns, SMS feature and the ease of setting up automatic emails to my subscribers. Great app all around and great support team. Would absolutely recommend to others.

Gypsytique Fashions
United States
7 months using the app
February 26, 2020

Such quick customer service. Had a few issues (mostly my fault) and they fixed straight away. Would 100% recommend.

Grey Lines
Australia
7 months using the app
February 27, 2021

I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.

J Tanner DIY Leather Craft
Australia
7 months using the app
February 10, 2022

This is an amazing app and the support team is also great. The support team helped me a lot for my website.

fracasser
Taiwan
7 months using the app
February 22, 2023

muy profesionales y la atención al usuario es perfecta
muy recomendada
explicación con tutoriales muy bien explicados

Cobushop
Spain
7 months using the app
November 1, 2021

The best customer service! super fast response. Also the app is really cool. You have a lot of free features.

Disroyal
Germany
7 months using the app
February 5, 2022

I just got this app, Samantha in customer service is amazing! Be sure when you want to set this up that you have alot of time to figure it out though!

Dapper Doodles Boutique
United States
7 months using the app
November 15, 2022

This app has streamlined many processes I've been doing manually for months! Thank you!!!!!! The updates are spot on as well. Always seem to be coming out with updates to the things I need the most!

The Retail Bridge
United States
7 months using the app
January 8, 2023

El equipo de one es fantástico, nos ha atendido Sra Maya y hemos solucionado nuestro problema al momento, muy profesional y agradable. Muy contento de colaborar con ONE.

venusian
Spain
7 months using the app