Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

October 28, 2021

Fantastic customer support, very intuitive app to use. Overall an amazing experience - I would recommend this to everyone!

RIPR
Canada
Over 2 years using the app
November 23, 2021

Excellent app and great support - their customer service team was very helpful in getting everything set up!

August Society
Singapore
Over 2 years using the app
March 5, 2021

Great app! Works perfectly for what we need! Pauline was a wonderful help in customer care when had any questions or concerns.

Valerie Beverly Hills
United States
Over 2 years using the app
October 4, 2021

The team did a great job with my request to have a clickable banner at the top of my website that takes the customer to the subscribe pop up. Thank you!

Emilia Rose Art Eco Yoga Mats
Australia
Over 2 years using the app
August 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Lufi & Friends
United States
Over 2 years using the app
February 10, 2020

I am pretty new to PF however it is really easy to use and the customer service folks exceed expectations. I added this to my store to offer discounts and capture leads. Makes me look tech savy and cutting edge. So far so good!

Throws To Go
United States
Over 2 years using the app
November 24, 2022

The customer service is great and I'm very pleased with the chat that they have. You can get assistance at any time of the day and it's really helpful when I'm working in the middle of the night.

Kitty Up
United States
Over 2 years using the app
October 10, 2022

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Catlin Naturals
United States
Over 2 years using the app
July 9, 2020

Easy to use app! Maybe not fully as customizable as one would like but the support team is super helpful! :)

Posh Living
Sweden
Over 2 years using the app
December 30, 2020

I have worked with many apps and shop systems, but not one has such an great support. Friendly and very quick support...thank you so much

Juliette Armand - Shop
Germany
Over 2 years using the app