Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 25, 2021

Trish & her team are so helpful & efficient. They answer my questions and resolve all my issues very quickly. I cannot say I have had a bad experience they have an outstanding service, would highly recommend.

Uniique Much
Australia
7 months using the app
October 26, 2022

Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais Bom de mais

aupy
Brazil
6 months using the app
June 8, 2023

I was talking with Kate from the support team and had generally one of the best, most efficient and most pleasant Shopify Support experiences ever. Excellent!

SimplifyMe
Germany
6 months using the app
June 6, 2022

Professional and easy to use app, and beyond all, they have amazing customer service which worth it all

Emilia Grace Design
Israel
6 months using the app
February 13, 2022

A very useful app. The support is very kind and easy to use. There are several plans, so it is recommended as the first trial application.

cosme_remake
Japan
6 months using the app
January 3, 2022

I just installed this app and it seems to do a lot. I need to set up automated message to email and SMS subscribers. I had some questions and the online support is really great. Rosy answered all my questions and walked me through everything. Very helpful.

JADE & KELLY
United States
6 months using the app
June 17, 2023

Maya was super nice helping me . She answered very fast. Im just starting using the app. First hours. Hope goes well.

Maria Travi
Chile
6 months using the app
October 26, 2021

This app was really easy to set up. There were one or two things I was unsure of but the customer service was great. Jessica helped me right away and I was all set up and understood everything very very quickly! I recommend this app - especially for newbies to ecommerce - its very user friendly. Thank you! And a special thank you to Jessica!

Spiced Lace
Canada
6 months using the app
August 12, 2023

A really good app with countless functions.
It was important to me that I have an app where the double opt-in procedure is guaranteed. ONE offers it in detail.

You have numerous options for designing e-mails, SMS, pop-ups, etc. according to your preferences. It also looks very professional and good.
Numerous templates are already available and 100% customizable.

I would like to give 6 stars for customer support. I get direct help and my questions are always answered 100%. ONE is a great app that includes numerous functions and is also relatively cheap. I can recommend it!

SIPPERS
Germany
6 months using the app
July 28, 2022

Customer service is very attentive. Merchants answer questions and are very patient. The design template of the popup window is also perfect, and you can find a style that matches your store design. There are also many free features that can be opened, waiting to be explored :D

BestRobtic
United States
6 months using the app