Reviews (2,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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Amazing customer service! They always help me whenever I encounter a problem, and they are very patient!
This is a wonderful app with tons of great features for free! The customer service is outstanding and whenever I've had an issue or question, they are very prompt to reply and very friendly and helpful!
customer service for this app is top-notch
I only have a newsletter signup campaign going on but they were super helpful for a newbie like me.
Great Template possibilities and really good customer service! I had an issue and I immediately got help via chat. Excellent!
The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.
ONE app is awesome! There is a free plan available which makes it perfect for small business to add a pop up to their store. The best thing about ONE is their customer service, I was having technical issues with my pop up and late at night Sydney time I was able to have a live chat with no wait times. The customer service is very prompt and friendly. They went out of their way to get the engineering team to work out what the issue was and they found an issue on my website causing the glitch.
Very quick to respond when I needed some help with an email I was working on. Rosy was super helpful. She went above & beyond to help me out including giving me some helpful suggestions.
Naomi was extremely helpful and very quick with assessing my issue and fixing it with minutes. Great customer service, and I switched from another app to this one and it works so much better as well.
Wonderful assistance by Rosy. She was really fast and super helpful. The app is super easy to use and with great backend support. Just love this app! cheers!
Just installed the app so not had a chance to fully test but 5 star for all the help provided by Kate in support. Great customer serivce!