Reviews (2,485)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its responsive customer service, available even during holidays and late hours. It's noted for its user-friendly interface that simplifies email and SMS campaign management. Features like pop-ups and automated campaigns enhance customer engagement and boost sales. The app offers customizable marketing tools and upsell functionalities, providing great value with free or affordable plans.
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WOW! Outstanding Customer Service! Fast, responsive and not only helped me complete the installation and setup but then went on to recommend settings for best performance of the app and to make sure it was set to be as affective as possible in performing what I needed it to perform.........Then Pauline the lady who assisted me went on to even customize the popup to best suit my store! Service provided was above and beyond my expectations, I highly recommend this app and their service, thank you so much for all your help!
Amazing service! Incredibly helpful when it came to setting up my pop-up offer and email campaign. Would definitely reccomend!
It's helpful. These guys are amazing!! They answer all my questions and teach me step by step. Recommend it!
Amazing customer service! They always help me whenever I encounter a problem, and they are very patient!
This is a wonderful app with tons of great features for free! The customer service is outstanding and whenever I've had an issue or question, they are very prompt to reply and very friendly and helpful!
customer service for this app is top-notch
I only have a newsletter signup campaign going on but they were super helpful for a newbie like me.
Great Template possibilities and really good customer service! I had an issue and I immediately got help via chat. Excellent!
The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.
ONE app is awesome! There is a free plan available which makes it perfect for small business to add a pop up to their store. The best thing about ONE is their customer service, I was having technical issues with my pop up and late at night Sydney time I was able to have a live chat with no wait times. The customer service is very prompt and friendly. They went out of their way to get the engineering team to work out what the issue was and they found an issue on my website causing the glitch.
Very quick to respond when I needed some help with an email I was working on. Rosy was super helpful. She went above & beyond to help me out including giving me some helpful suggestions.