Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

July 19, 2021

I used this App to create coupons and fun engagement popups to increase subscribers. I love how it tracks analytical data to help me keep track of my progress. The support team is excellent. Team Member Kate helped me understand how the app works in order to receive the full benefits of the app. Thanks Kate.

L'exquis Home
United States
Over 2 years using the app
March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Eartha.life
New Zealand
Over 2 years using the app
November 30, 2020

I am just setting up this app but I wanted to say that Pauline went above and beyond to help me fine tune some things. Super responsive and so nice to work with!

Dirt Road Divas Boutique
United States
Over 2 years using the app
September 14, 2020

Great app, works flawlessly and very flexible. I needed support for a test I was doing and Winston was there to help. Great team and the app as I said is fantastic! Very flexible, feature rich and if you're starting up, free until you generate traffic and sales. Just awesome!

Canagem.com
Canada
Over 2 years using the app
Edited March 23, 2021

I noticed a small issue with their Sales page and I originally thought it was an unfair sales tactic, turned out it was a change in Shopify and the company quickly fixed it. On top of that their customer service is top notch. They have a live chat that answers all of your question RIGHT AWAY! The app is also converting amazingly for us. About 16% of my website visitors end up subscribing through this app! I am pretty happy with everything. Love this company and definitely recommend them!

SILKYME
Canada
Over 2 years using the app
November 16, 2021

Awesome app and amazing customer service. They helped me with all my questions and sent time helping me build what I need.

Miller IP Law
United States
Over 2 years using the app
October 26, 2021

Directions a very clear and the representatives are very helpful. Rosy was a huge help! I would really appreciate her help!

Copeland Photos
United States
Over 2 years using the app
March 2, 2021

Great customer service, responsive and quick. Also was able to take most of the work out of my hands and provided suggestions to improve. have not tested it live as the site isnt ready yet, but it looks great on my preview!

Hakko Products Pte Ltd
Singapore
Over 2 years using the app
Edited May 26, 2021

They kill it with customer service like no other. Lots of very specific functionality in this app so I'm glad to join a few days ago and leave my last app. Looking forward to what they have in store for the future like design element adjustments for shape of corners and fonts available for text inputs. Smashing job, highly recommend trying this app out.

Whitestone Jewelry Co.
United States
Over 2 years using the app
ONE replied May 28, 2021

Hii Armen,

Wow, many thanks for all the compliments, shout-out and feature suggestions! I have let my team know and they are already working on your feedback so that the spin to win wheel can be more fine tuned to your store design.

Very glad you found us too,
Kate & Sofia :з

November 18, 2021

I use this app to help me integrate pop ups, subscribers, contacts, and sms messages. Patricia has helped me successfully set up all the marketing elements that I wanted to include within my website. This app/website is awesome, especially for small businesses.

MODEBYMOE Boutique, LLC
United States
Over 2 years using the app