Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

January 20, 2022

Ive been using this app to assist me in marketing my business more since the old marketing app seemed a bit more harder to work and only gave me email marketing. This app does both email and sms. Easy to import my previous email subscribers. I attempted today to do a sms launch and it failed because I didn't do something correctly and immediately customer service popped up on my screen to assist. Which she did...(Patricia) and was awesome! Very helpful and friendly. Stayed with me to make sure all my concerns were answered and even set up one of my campaigns properly for me! I love this app for sure and also cost effective!!!! Love it and I can't wait for it it take my business to the next level.

Harmony B. Boutique
United States
5 months using the app
November 5, 2022

Great customer service. Instant response. Super friendly staff. would 100% recommend this app to increase your store revenue and email subs

Viny Footwear
United Arab Emirates
5 months using the app
November 13, 2022

Der SUPPORT Hat nicht lange gebraucht sich bei mir zu melden ungefähr 2, 3 Minuten Tolle App Kann ich empfehlen.

Productive Opener
Germany
5 months using the app
May 22, 2022

Such great agents! I'm 62 and don't know this techy stuff at all. My agent, Rosy, was amazing. The poor thing! I kept her on the chat for almost 3 hours and she was an angel the whole time. She is the second agent from ONE I've dealt with. Although, for only a half hour, she was great too. They are very professional. They are on a par with Shopify agents and that is saying a lot!!

Abington Alley
United States
5 months using the app
December 18, 2020

The Support Team is very helpful, patient and polite. Thanks so much to the support rep Alice that helped me, you are great, kind and patient, keep up the good work, bless your heart.

Madewhole
Canada
5 months using the app
November 4, 2022

I needed help setting up a specific discount and kept running into issues. Rosy was very helpful and patient.

Essential Outlet
United States
5 months using the app
July 23, 2022

Sto configurando ora l'app e trovo l'assistenza TOP. LA configurazione è semplice, se non si ha dimestichezza con codici e altro l'assistenza ti segue su tutto velocemente. Jessica e Naomi mi hanno aiutato in modo professionale. grazie

Non Posso, Ho Danza.
Italy
5 months using the app
August 19, 2022

I worked with Rosy and she was amazing. She helped me figure out my DNS settings which was a complicated mess. I'm so glad that One allows for Zoom meeting support. The customer service is outstanding. 5 Stars!!!!!!!!!!

TIMBERDOG
United States
5 months using the app
February 22, 2022

I was looking for an sign up pop up with a discount and not only can this app do it but there are loads more features offered. This is amazing considering it is free. The customer service is the best I've ever received, Rosy helped me customise the colours to match my theme and double checked that everything was set up optimally.

Fall for Fancy
New Zealand
5 months using the app
October 14, 2022

Very easy to use the app plus they have amazing chat support, fixed my issues in 5 mins!! Love this app!

Envya Swim
United States
5 months using the app